Patricia Schallmoser
Algonquin,IL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
Owner & Host - Rental Property on Airbnb
Airbnb
2021.06 - Current
- Drove sales growth during summer season from $14,000 in 2021 to $100,000 by 2026, with rentals fully booked a year in advance.
- Developed and implemented house rules to maintain a high standard of quality, resulting in the Lindy Lou receiving a 5-star satisfaction rating on Airbnb.
- Coordinated annual guest welcome, offering curated local attraction lists to enhance visitor experience.
Sales Operations Specialist
U-blox
2022.06 - 2024.02
- Quoted prices and followed up to close business and process purchase orders.
- Assisted sales team by providing accurate market forecasts.
- Troubleshot customer issues and processed RMA requests to ensure customer satisfaction.
- Informed customers about pricing and lead time for components
- Troubleshoot all customer issues and process RMA requests.
- Demonstrated capability to work independently or in a team setting.
- Exhibit the ability to operate independently or collaborate effectively within a team
- Assisted in implementing value-added services within the supply chain.
Inside Sales Representative
Sumer Inc.
2012.06 - 2022.03
- Created monthly, quarterly, and yearly sales reports, monitored competitor activities for market intelligence, and ensured achievement of sales goals
- Updated Salesforce with latest client information to maintain data accuracy
- Updated Salesforce with current client information
- Prepared quarterly reports for sales reviews to support strategic decision-making
Education
Bachelor of Arts - Special Education
Northeastern Illinois University
Chicago, ILSkills
- Customer relationship management
- Familiar with property management software
- Attention to detail
- Excellent organizational skills
- Adaptable problem solver
- Team collaboration
- Customer relationship management
Timeline
Sales Operations Specialist
U-blox
2022.06 - 2024.02
Owner & Host - Rental Property on Airbnb
Airbnb
2021.06 - Current
Inside Sales Representative
Sumer Inc.
2012.06 - 2022.03
Bachelor of Arts - Special Education
Northeastern Illinois University