Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeannie Porter

Hampton,GA

Summary

Dedicated Direct Care Worker experienced in providing exceptional in-home support and promoting patient wellness. Delivered patient progress through careful monitoring of medication reactions, behavior observation, and education on healthy habits. Focused on ensuring client safety and comfort while assisting with daily living activities and meal preparation.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Direct Support Professional

Pathway Connections
Hampton, Georgia
08.2024 - Current

Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

  • Assisted individuals with daily living tasks, enhancing their independence and quality of life at Pathway Connections community programs.
  • Engaged clients to create supportive and positive living environments.
  • Reinforced behavior plans using calm communication and redirection.
  • Monitored and documented individuals' behaviors, ensuring timely communication of concerns to supervisor for coordinated care.
  • Reported concerns to supervisors and coordinated care with team members.
  • Administered medications according to care plan and directions.

Housekeeping Supervisor

Woodspring Suites Hotel
McDonough, Georgia
10.2019 - 11.2023

Housekeeping Supervisor

Marriott hotel
Atlanta, Georgia
11.2013 - 10.2019
  • Trained housekeepers on cleaning procedures, safety rules, and guest service expectations.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Inspected guest rooms for cleanliness, supplies, and brand standards compliance.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Coordinated room turns with front desk to support guest check-in schedules.
  • Handled guest requests and resolved housekeeping concerns with professional communication.
  • Managed linen, towel, and amenity inventory for guest rooms and common areas.
  • Monitored laundry operations and organized clean linen distribution for hotel needs.
  • Maintained cleaning equipment, carts, and supplies for efficient housekeeping operations.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Responded promptly to maintenance requests from guests or staff members.

Teacher

Peachtree Presbyterian Church
Atlanta, Georgia
10.2012 - 10.2013
  • Developed and implemented lesson plans based on curriculum objectives.
  • Planned age-appropriate curriculum for church classroom instruction and spiritual growth
  • Taught Bible lessons and classroom activities in Peachtree Presbyterian Church preschool ministry
  • Prepared lesson materials, crafts, and teaching resources for weekly instruction
  • Guided children through worship songs, stories, and prayer time
  • Supervised classroom behavior and maintained a safe learning environment
  • Maintained a safe and orderly learning environment for all students.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Observed child development and adapted teaching methods for individual learning styles
  • Communicated daily with parents about classroom routines and child needs
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Supported volunteers and staff during church events and classroom transitions

Teacher

Open Arms Daycare
Atlanta, Georgia
10.2009 - 09.2011
  • Planned age-appropriate learning activities and play centers for early childhood development.
  • Planned and implemented age-appropriate activities to stimulate children's physical, social, intellectual, and emotional growth.
  • Developed lesson plans based on individual needs of each child.
  • Observed each student's performance closely in order to identify any learning difficulties or behavioral issues.
  • Encouraged positive behavior in young students by using positive reinforcement techniques.
  • Modeled respectful behavior and redirected children during group activities.
  • Guided children through meals, naps, and daily hygiene routines.
  • Assisted with potty training and toiletry routines for younger children.
  • Supervised classroom routines for daycare children in childcare center setting.
  • Supervised and monitored the safety of children during indoor and outdoor playtime.
  • Maintained clean, safe classroom spaces following daycare health standards.
  • Maintained cleanliness standards within the facility as per safety guidelines.
  • Communicated daily updates with parents and childcare staff.
  • Observed child behavior and reported concerns to center leadership.
  • Supported lesson preparation using childcare center curriculum and supplies.
  • Organized field trips to various educational sites such as museums, parks.
  • Created weekly reports summarizing the activities conducted throughout the week at the center.
  • Participated in community events related to early childhood education.
  • Maintained records of attendance, meals served, nap times, diaper changes.
  • Administered first aid when necessary due to accidents or injuries that may occur while under supervision.
  • Provided guidance and support to other teachers in order to ensure a safe learning environment for all children.

Lead Sales Associate

Kmart
Atlanta, Georgia
05.2003 - 10.2008
  • Trained new associates on Kmart customer service standards.
  • Supervised a team of sales associates on daily tasks and operations.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Provided customer service to ensure satisfaction.
  • Greeted customers and provided product information.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted Kmart shoppers with product questions and store service needs.
  • Stocked shelves with merchandise from Kmart stockroom.
  • Recovered sales floor and organized Kmart displays.
  • Supported teammates with opening and closing store routines.
  • Monitored fitting rooms and sales floor for loss prevention.
  • Maintained clean, safe aisles throughout Kmart store.
  • Assisted with the training of new sales associates.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Operated cash register and handled Kmart sales transactions.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Developed pricing models that maximized profits while meeting customer expectations.

Education

South Atlanta High
Atlanta, GA

Skills

Dedicated Direct Care Worker experienced in providing exceptional in-home support and promoting patient wellness Delivered patient progress through careful monitoring of medication reactions, behavior observation, and education on healthy habits Focused on ensuring client safety and comfort while assisting with daily living activities and meal preparation

Dedicated Direct Care Worker experienced in providing exceptional in-home support and promoting patient wellness Delivered patient progress through careful monitoring of medication reactions, behavior observation, and education on healthy habits Focused on ensuring client safety and comfort while assisting with daily living activities and meal preparation

Certification

CPR first aid certification medication management and skills certification

References

References available upon request.

Timeline

Direct Support Professional

Pathway Connections
08.2024 - Current

Housekeeping Supervisor

Woodspring Suites Hotel
10.2019 - 11.2023

Housekeeping Supervisor

Marriott hotel
11.2013 - 10.2019

Teacher

Peachtree Presbyterian Church
10.2012 - 10.2013

Teacher

Open Arms Daycare
10.2009 - 09.2011

Lead Sales Associate

Kmart
05.2003 - 10.2008

South Atlanta High
Jeannie Porter