Energetic caregiver dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
17
17
years of professional experience
Work History
Patient Care Advocate
Your Home Team Care LLC
07.2023 - Current
Maximize preventive care utilization to reduce hospital burden and help eliminate readmissions.
Develop rapport to create a safe and trusting environment for care.
Liaison between hospital departments to facilitate effective communication.
Maintain a clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep the care team updated.
Tech Recruiter
StaffSource
11.2022 - 06.2023
Built relationships with candidates to make placements
Full life cycle recruiting: Screened resumes, interviewed candidates (via phone or in person), administered appropriate assessments, reference/background checking, delivered employment offers and managed contractor during placement
Sourced resumes via job boards (Dice, ZipRecruiter, Indeed, LinkedIn, etc.)
Service Administrator
Guardian Fueling Technologies
09.2019 - 10.2022
Provide administrative support for the Charlotte branch; HR, Payroll, accounts receivable, etc
Auditing an average of 50 service/repair tickets daily - ensuring accuracy by cross- comparing tech summaries, GPS, time tracks, parts department, etc
Accomplishments:
Billing requesting additional information reduced by 90%, resulting in a faster billing process
Proactively reaching out to clients with open communication regarding managing expectations reduced our tickets over 90 days by 90%
Executive Recruiter
Carolina Recruitment
06.2016 - 08.2019
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Built and maintained a pipeline of qualified talent, leveraged multiple recruiting resources, and internet sourcing techniques to identify and engage candidates
Used databases, search engines, job boards/aggregators, social media, colleges/universities, job fairs, professional organizations, and community associations
Loss Mitigation Specialist
Wells Fargo
05.2006 - 08.2016
Negotiated account resolution and accurately documented actions within the collection systems
Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.
Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Assisted with short sales and deed in lieu processes.
Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Skills
BLS certified
First aid and safety
Patient care
Relationship building
Timeline
Patient Care Advocate
Your Home Team Care LLC
07.2023 - Current
Tech Recruiter
StaffSource
11.2022 - 06.2023
Service Administrator
Guardian Fueling Technologies
09.2019 - 10.2022
Executive Recruiter
Carolina Recruitment
06.2016 - 08.2019
Loss Mitigation Specialist
Wells Fargo
05.2006 - 08.2016
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