Summary
Work History
Education
Skills
References
Timeline
Generic

Jeannie Romero

Montrose,CO

Summary

Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Gate Attendant

WASTE MANAGEMENT
67999 Landfill Road, Montrose, Colorado 81401
2015 - 09.2021
  • Obtain gross weight of customers vehicles and complete transactions.
  • Act as central contact point for communicating, directing and educating customers on Company polices.
  • Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Manage and maintain cash drawer.
  • End of day reporting and balancing of cash drawer.
  • Built long term customer relationships.
  • Answered an average of 20 calls per day by addressing customer inquiries and solving problems.

Administrative Assistant/Customer Service Tech

CITY OF MONTROSE
Montrose, CO
1997 - 2014
  • Public Works/ Customer Service Tech.
  • Provide quality Customer Service.
  • Answer over 30 incoming phone calls as well as greeting and handling internal customer inquiries as needed. Investigate and resolve customer inquiries and complaints in a timely and empathetic manner.
  • Process payment authorizations/purchase requisitions.
  • Process all invoices of items purchased by Public Works.
  • Radio dispatching work crews.
  • Generate, process and complete work orders for all departments.
  • Calling in and logging in line locates on WEBTMS system /UNCC (Undergound Notification Center of Colorado).
  • Processing and receiving payments for Excavation Permits as well as Refrigerator/Freon removal.
  • Processed and received payments for the City of Montrose Tree Trim Program.
  • Ordered office supplies and did inventory for Public Works Department.

Education

Graduate of Montrose High School
Montrose, Colorado

Skills

  • Creative problem solver
  • Self-motivated
  • Exceptional communication skills
  • Multi-line phone talent
  • Proficient in data entry, 10-Key, general office machines, personal computer, data entry, spread sheets, word processing

References

Rhonda Knox, City of Montrose Customer Service Tech

64130 N Ramona Road

Montrose, CO 81403

970-275-2637

Jimette Keenan, Montrose Rec District

Montrose, CO 81401

970-209-1144

Chris Young, City of Crystal City Street Dept.

Former Airport Operations, Montrose County

412 Virginia Ave., Crystal City MO 63019

970-240-2882

Other professional references by requests.

Timeline

Gate Attendant

WASTE MANAGEMENT
2015 - 09.2021

Administrative Assistant/Customer Service Tech

CITY OF MONTROSE
1997 - 2014

Graduate of Montrose High School

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Jeannie Romero