Jeannie Stump

Work History

H.R. Block

10.2004 - 04.2012

Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.
Completed and filed returns with tax departments at local, state, and federal levels.

DHE

10.2007 - 08.2009

Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Sorted documents and maintained organized filing process.

Better Homes and Garden Real Estate

03.2007 - 06.2008

Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.

Axon Photonics

10.2002 - 10.2003

Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
Pulled, verified, and packaged items for shipment.
Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Enhanced shipping efficiency by implementing streamlined processes and procedures.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.

Seagate Technology

12.1989 - 06.2002

Experience with 4 Different Forklifts ( Standup, Mini Standup, Sit Down Electric, Sit Down Propane
Maintained inventory count, tracked usage, and documented variances.
Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
Completed physical inventory counts each month.
Unloaded pallets and deliveries and organized products in warehouse.
Supported purchasing department by verifying stock levels before placing orders for new items.
Data input of all products received.
Compared shipping orders and invoices against contents received to verify accuracy.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.