Motivated, personable professional excellence in customer service and sales. Talent for quickly mastering technology- familiar with utilizing a variety of programs and CRM's to facilitate client relations and sales. Diplomatic and tactful with both employees and clients, utilizing sales psychology to handle sensitive escalated issues and transform them into positive sales experiences. History of outstanding salesmanship and consistent industry leading numbers. Flexible and versatile- able to adapt to different issues and handle them appropriately. Poised and competent with demonstrated ability to easily transcend cultural differences. Excels in deadline-driven, goal oriented environments.
Build and maintain relationships with real estate agents and loan officers, consulting them on best practices for building their business and generating leads to earn their trust for the placement of title & escrow businesses assist with ideation, prospecting efforts, research, marketing, and consulting, including uncovering, understanding, and demoing various platforms relevant to the real estate industry to demonstrate their value to agents and earn referral business. Daily prospecting efforts include a high volume of cold calling/ texting, drop-ins to broker offices, open houses, and networking events. I develop and test various scripts, tools, and methods to continually refine processes, the improvements of which are reported to management for team-wide rollouts. As a top performer, I consult internally with team leaders to share best practices.
Defined market and technology growth strategies and execute marketing plans aligned with the company’s objectives, for expanding business on a global scale.
•Forged and managed key professional partnerships and sourced new sales opportunities through outbound cold calls and emails.
•Provided support to the marketing team and assisted in the coordination and implementation of marketing strategies.
•Analyzed, negotiated, and presented high-quality proposals and coordinated with service teams for account evaluations and forecasts.
•Ensured the growth and retention of clients in the portfolio while acquiring new clients.
•Generated new leads and built a short/medium/long-term sales pipeline in accordance with targets.
•Created and delivered high-impact presentations to educate key decision-makers to recommend the best solution while ensuring brand integrity and customer satisfaction
•Supported deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals.
Maintained net staffing levels through interviewing, recruiting, and hiring newemployees in accordance with employment laws and regulations.
•Onboard and train new salespeople for building a strong sales team to drive businessto success.
•Developed job postings, job descriptions, and position requirements.
•Prepared new sales representatives by conducting orientation on the sales process,developing individual coaching plans, and providing resources and assistance.
•Improved training effectiveness by developing new approaches and techniques andintegrating support with online training, and accountability.
•Incorporated Goal setting and Business plan and training on CRM Database systems,and development.
•Work directly with sales leadership to evaluate and meet the training needs of salesprofessionals.
Life & Health Insurance License
AHIP (America's Health Insurance Plans)
Motivational Coach/Speaker (Tom Ferry Organization)
Life & Health Insurance License
AHIP (America's Health Insurance Plans)
Motivational Coach/Speaker (Tom Ferry Organization)