Summary
Overview
Work History
Education
Skills
Timeline
Full Time Substitute Teacher

JEANNINE ROSS

Private School
Millersville,MD
JEANNINE ROSS
40
years of professional experience

Dedicated and personable professional with extensive experience in business ownership, client relations, customer service, education, and operations management. Successfully owned and operated a weight-management business for 15 years, helping thousands of clients through personalized support, ongoing communication, and structured programs. Skilled in building relationships, managing daily operations, coordinating schedules, and communicating with diverse groups. Seeking a full-time opportunity to apply strong organizational, interpersonal, and problem-solving skills in a positive, team-oriented environment.

Work History

Full Time Substitute Teacher

6 Years 10 Months
Private School | 01.2020 - Current
  • Provide classroom instruction and supervision for students in pre-kindergarten through eighth grade.
  • Served in a long-term sixth-grade substitute teaching assignment.
  • Maintain classroom routines, manage student behavior, and create a positive learning environment.
  • Deliver instructional materials and assignments according to established lesson plans.
  • Assist with grading, copying, laminating, and classroom preparation.
  • Adapt quickly to changing schedules, grade levels, and daily responsibilities.
  • Communicate effectively with students, teachers, and school staff.
  • Supervised students to support classroom safety, engagement, and respectful behavior.
  • Adhered to private school policies, routines, and campus expectations.
  • Recorded attendance, assignments, and daily notes for returning teachers.
  • Adapted quickly to grade-level needs and changing classroom schedules.
  • Managed classroom materials and transitions to support organized daily operations.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Owner / Client Relations & Operations Manager

14 Years 3 Months
A Healthier Weigh | 10.2011 - 01.2026
  • Founded and operated a weight-management business, providing personalized guidance and ongoing support to thousands of clients over 15 years.
  • Conducted weekly one-on-one client appointments to monitor progress and address challenges, fostering continued engagement.
  • Guided clients through structured weight-management programs using established nutritional protocols and meal-replacement products.
  • Developed lasting client relationships through consistent communication, encouragement, and individualized attention.
  • Organized and conducted weekly informational seminars for prospective clients, explaining program expectations and answering questions.
  • Managed product inventory, purchasing, and ordering through multiple suppliers, including Ideal Protein and Shift Set Go.
  • Managed daily business operations, including client scheduling, product sales, and customer service, ensuring seamless service delivery.
  • Balanced multiple responsibilities while independently managing a client-focused business.
  • Directed client wellness programs aligned with healthy weight management goals.
  • Managed consultations, scheduling, and follow-up communication with consistency.
  • Evaluated client progress and adjusted coaching strategies for better outcomes.
  • Trained staff on service standards, client support, and program delivery.
  • Managed day-to-day business operations.

Department Manager / Florist / Front-End Cashier

16 Years 11 Months
Giant Food Stores | 05.1987 - 04.2004
  • Held positions in customer service, retail operations, and departmental management, enhancing overall store functionality.
  • Managed department operations, ensuring customer satisfaction and efficient workflow.
  • Held multiple positions involving customer service, retail operations, and departmental responsibilities.
  • Completed a management training program.
  • Acquired hands-on experience in various retail roles in retail sales, merchandising, and floral department operations.
  • Directed department operations to maintain product availability, cleanliness, and customer service standards.
  • Trained associates on merchandising, stocking, and food safety procedures.
  • Managed inventory controls to reduce shrink and support accurate replenishment.
  • Coordinated schedules and labor coverage to meet daily sales demands.
  • Reviewed stock levels and placed orders to prevent out-of-stock conditions.

Education

- General Studies

Catonsville Community College | Catonsville, MD

Additional Education: One year of community college coursework

High School Diploma

Franklin High School | Reisterstown, MD | 05-1988

Skills

Client relations
Business management
Client support
Client Support & Retention
Group training
Customer engagement
Classroom organization
Problem-solving
Digital Scheduling
Email Communication
Microsoft Word & Google Workspace
Microsoft Word
Google Sheets
Basic Microsoft Excel
Classroom oversight
Online Sales
Client relationship management
Relationship building and management
Verbal and written communication
Verbal and written communication

Timeline

Full Time Substitute Teacher

Private School
01.2020 - CurrentRead More

Owner / Client Relations & Operations Manager

A Healthier Weigh
10.2011 - 01.2026Read More

Department Manager / Florist / Front-End Cashier

Giant Food Stores
05.1987 - 04.2004Read More

Catonsville Community College

from General Studies
Read More

Franklin High School

High School Diploma
Read More
JEANNINE ROSS