Jeannine Wauford
New Salisbury,IN
Summary
Experienced with client relationship management and delivering tailored solutions. Utilizes deep understanding of client needs to orchestrate resources and ensure project success. Track record of troubleshooting and account management skills to enhance client satisfaction and drive retention.
Overview
26
26
years of professional experience
Work History
Technical Account Manager
Arrowhead Engineered Products
08.2023 - Current
- Responsible for developing distributor and national industrial accounts.
- Developed and executed sales plans to penetrate and expand accounts.
- Opportunity Identification and planned attack. Analyzed market trends and customer needs while collaborating with NPD on new opportunities
- Engaged with decision makers to convert into new business revenue
- Identified and pursued opportunities to capture market share
- Trade show planning and exhibitor
- CRM management
- SmartEquip system management
Account Manager
Arrowhead Engineered Products
09.2018 - 08.2024
- Responsible for developing and maintaining strong relationships for OPE dealer accounts while actively seeking new business opportunities.
- Collaborated with team members and BDMs to develop and execute sales plans to expand account purchases.
- Engaged with key decision makers in current account base and prospects for new business growth.
- CRM management
Territory Manager
Unifirst First Aid and Safety
04.2014 - 07.2018
- Territory manager, new account acquisition, certified first aid/CPR/AED instructor
Sales Associate
Truckaddons.com Trailblazers
01.2013 - 08.2014
- Customer service, sales and technical support for car/truck accessories for internet shoppers
Shipping Clerk/Forklift Operator
Cascade Corporation
09.2013 - 04.2014
- Shipping and receiving, paint line management, forklift certified, paint robot operator
Account Manager
Cross Country Distributing
05.2009 - 11.2009
- Account manager, sales in the aftermarket automotive parts industry
Senior Inside Sales Representative
Keystone Automotive Operations, Inc.
05.1999 - 07.2008
- Account manager, sales, customer service
Education
Associate’s degree - Applied Science in Early Childhood Education
Northwest State Community College
05.2013
University of Toledo - Biology/chemistry and business
University of Toledo
12.1999
No Degree - Undergratuate
Ashland University
Ashland, OHSkills
- Business Development
- Client onboarding
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
- Decision-making
- Customer relationship management
- Account management
Timeline
Technical Account Manager
Arrowhead Engineered Products
08.2023 - Current
Account Manager
Arrowhead Engineered Products
09.2018 - 08.2024
Territory Manager
Unifirst First Aid and Safety
04.2014 - 07.2018
Shipping Clerk/Forklift Operator
Cascade Corporation
09.2013 - 04.2014
Sales Associate
Truckaddons.com Trailblazers
01.2013 - 08.2014
Account Manager
Cross Country Distributing
05.2009 - 11.2009
Senior Inside Sales Representative
Keystone Automotive Operations, Inc.
05.1999 - 07.2008
University of Toledo - Biology/chemistry and business
University of Toledo
Associate’s degree - Applied Science in Early Childhood Education
Northwest State Community College
No Degree - Undergratuate
Ashland University
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