Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Brooks

Justin,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Technical Account Manager

Goosehead Insurance
09.2021 - Current
  • Managed multiple accounts simultaneously, maintaining high levels of organization and prioritization.
  • Ensured timely issue resolution by coordinating resources effectively across departments when needed.
  • Served as a liaison between clients and internal teams to ensure smooth project execution and delivery.
  • Serve as Project Manager for office buildout and expansions

Fitness Director

WTS International
11.2018 - 12.2020
  • Consult with clients asset managers and construction managers to oversee the development of new fitness facilities.
  • Designed comprehensive wellness initiatives that incorporated nutrition education, stress management techniques, and self-care practices into members'' fitness routines.
  • Developed strong relationships with local businesses and organizations, increasing community involvement and brand visibility.
  • Instituted a formal onboarding process for new employees to streamline their transition into the organization and facilitate long-term success in their roles.
  • Coordinated special events such as health fairs or charity fundraisers to promote wellness within the broader community.

Membership Coordinator, Health Fitness Specialist

Corporate Fitness Works
02.2017 - 10.2018
  • Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
  • Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.
  • Organized and ran multiple group exercise class and personal training sessions to drive revenue
  • Maintained membership database, ensuring that all information was current and accurate.

Membership Coordinator, Health Fitness Specialist

Corporate Fitness Works
01.2015 - 12.2016
  • Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
  • Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.
  • Organized and ran multiple group exercise class and personal training sessions to drive revenue
  • Maintained membership database, ensuring that all information was current and accurate.

Education

Bachelor of Science - Exercise And Sport Science

Ithaca College
Ithaca, NY
05.2016

Skills

  • Business development
  • Project management
  • Problem Solving
  • Strategic thinking
  • Contract management
  • Budgeting
  • Vendor management

Timeline

Technical Account Manager

Goosehead Insurance
09.2021 - Current

Fitness Director

WTS International
11.2018 - 12.2020

Membership Coordinator, Health Fitness Specialist

Corporate Fitness Works
02.2017 - 10.2018

Membership Coordinator, Health Fitness Specialist

Corporate Fitness Works
01.2015 - 12.2016

Bachelor of Science - Exercise And Sport Science

Ithaca College

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Wesley Brooks