Summary
Overview
Work History
Education
Skills
Technology - Skills
Timeline
Generic

Jeannine Blake

Plainville,KS

Summary

Safety-oriented professional knowledgeable about guest relations, equipment safety, and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

36
36
years of professional experience

Work History

Activity Director,CMA,CNA

Redbud Village & Estates
08.2019 - Current
  • Feed bathed and dressed residents of the retirement community
  • Helped residents with daily essentials
  • Set up medical appointments
  • I answered calls for help and observed changes in residents’ behavior and appearance
  • Bathed residents and observed changes in skin condition and reported to charge nurse
  • Administered medication to all residents of the assisted living, Alzheimer unit and nursing home
  • Ordered medication when running low and talked with doctors about concerns noticed
  • Logged all daily activities and concerns in nurses’ notes
  • Planned, implemented, and evaluated activities for nursing home residents
  • Designed programs to encourage socialization, provide entertainment, relaxation, and fulfillment, and improve daily living skills
  • I handled planning and executing activities for the 45 residents in the assisted living unit and planning and executing activities for the residents in the dementia unit
  • Wrote out care plans based on the need and activity level of each resident.

Rooks County Hospital
07.2019 - Current
  • Screened patients coming into the hospital and clinic areas
  • Directed them to where they needed to go
  • Faxed and ran errands for departments within the hospital.

Activity Director

Smith Center Health & Rehab
09.2018 - 06.2019
  • Planned, implemented, and evaluated activities for nursing home residents
  • Designed programs to encourage socialization, provide entertainment, relaxation, and fulfillment, and improve daily living skills
  • I was responsible for planning and executing activities for the 45 residents in the assisted living unit and planning and executing activities for the residents in the dementia unit
  • Wrote out care plans based on the need and activity level of each resident.

CMA/CNA/Bath aide

Phillips County Retirement Center
09.2013 - 06.2019
  • Assisted residents with eating, bathing and dressed residents of the retirement community
  • Helped residents with daily living essentials
  • Set up medical appointments
  • I answered calls for help and observed changes in residents’ behavior and appearance
  • Bathed residents and observed changes in skin condition and reported to charge nurse
  • Administered medication to all residents of the assisted living, Alzheimer unit and nursing home
  • Ordered medication when running low and talked with doctors about concerns noticed
  • Logged all daily activities and concerns in nurses’ notes.

Corrections Officer

KDOC
06.2007 - 12.2013
  • Supervised the daily job duties of the inmates
  • Responsible for the daily intake of each inmate
  • Responsible for the daily logs to Warden and facility manager
  • Responsible for up to 5 corporals, overseeing the job duties and delegating their responsibilities
  • Conduct routine and emergence head counts of inmates
  • Direct activities of inmate crews working on maintenance, operations, farming, and construction projects
  • Received and accounted for personal possessions and determined inmate work assignments
  • Searched facility and grounds, living quarters and work areas for contraband
  • Established healthy relationships and maintained professional boundaries with resident offenders in the institution.

Executive Administrative Secretary

Schult Homes
06.2006 - 03.2007
  • Successfully manage the operations of a manufactured home facility
  • Responsible for the spreadsheets of monthly bills, letters to vendors and faxes
  • Composed and drafted all outgoing correspondence and reports for department managers
  • Oversee inventory and office supply purchases
  • Processed account payables and receivable
  • Managed executive calendar and coordinated weekly project meetings
  • Ordered and distributed office supplies while adhering to a fixed budget
  • I answered all calls coming in to the facility and delivered great customer service to customers and vendors.

Shift supervisor

Pizza Hut
01.2005 - 01.2007
  • Successfully manage all operations of a dine-in, delivery and carry-out restaurant
  • Supervising the performance of up to 22 employees
  • Responsible for cash accounting, production, customer service, facility cleanliness and profitability
  • Promoted to this key management position based on superior performance, operational knowledge, drive to succeed, concern for the company and an ability to resolve problems
  • Communicated customer complaints, requests, and feedback to management.

Customer Service Manager/Photo Lab Manager

Walmart/Sam’s Club
08.1999 - 01.2006
  • Identified potential shoplifters and alerted management
  • Supervised the performance of up to 50 cashiers in a demanding, production-oriented work environment
  • Turned around the negative morale of associates, creating a positive atmosphere that improved motivation and productivity
  • Recruited to turn around an unprofitable photo lab department into a model of performance and profitability
  • Tightened up security, increased customer service to one of the best in the city, controlled costs, and tripled revenue
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Customer Service Representative

State Farm Insurance
07.1988 - 01.1997
  • Responsible for car loans, writing multiple lines of insurance policies and inspecting properties
  • Consistently exceeded agency goals for productivity and performance in writing new business
  • Achieved #1 ranking in the district for origination car loans
  • Helped increase the client base from 850 to 1900
  • Finalized sales and collected necessary deposits
  • Conducted annual reviews of existing policies to update information.

Education

Nursing -

NCK Tech
01.2024

Pre-Nursing courses -

NCK Tech
01.2024

Color and composition workshop, Photography and digital imaging program, Digital editing practicum -

New York Institute of Photography
05.2015

Coursework in Pharmacology -

WeCareOnlineClasses
08.2014

Coursework in Hospice, Palliative Nursing and Gerontology -

WeCareOnlineClasses
02.2013

Bachelor of Science: Criminal Justice, Coursework in law enforcement, Coursework in Criminology and Criminal Justice, Coursework in Child and Adolescence Psychology, Coursework in Speech and Communication, Sociology and Psychology -

MCC Blue River
06.2012

Coursework in law enforcement, Coursework in Criminology and Criminal Justice, Coursework in Child and Adolescence Psychology, Coursework in Speech and Communication, Sociology and Psychology, Coursework in Defensive tactics, Coursework in Accident investigation -

Western MO Regional Police Academy
09.2005

Skills

  • Exceptional communication skills
  • Criminal Law Knowledge
  • Quick learner
  • Flexible
  • Self-starter
  • Highly organized
  • Trained in defensive tactics
  • Computer Savvy
  • CPR/First Aid Certified

Technology - Skills

  • Multi-line phone proficiency
  • Microsoft Outlook, Word, and Excel
  • Knowledge of use of general office equipment
  • Firearms operations trained

Timeline

Activity Director,CMA,CNA

Redbud Village & Estates
08.2019 - Current

Rooks County Hospital
07.2019 - Current

Activity Director

Smith Center Health & Rehab
09.2018 - 06.2019

CMA/CNA/Bath aide

Phillips County Retirement Center
09.2013 - 06.2019

Corrections Officer

KDOC
06.2007 - 12.2013

Executive Administrative Secretary

Schult Homes
06.2006 - 03.2007

Shift supervisor

Pizza Hut
01.2005 - 01.2007

Customer Service Manager/Photo Lab Manager

Walmart/Sam’s Club
08.1999 - 01.2006

Customer Service Representative

State Farm Insurance
07.1988 - 01.1997

Nursing -

NCK Tech

Pre-Nursing courses -

NCK Tech

Color and composition workshop, Photography and digital imaging program, Digital editing practicum -

New York Institute of Photography

Coursework in Pharmacology -

WeCareOnlineClasses

Coursework in Hospice, Palliative Nursing and Gerontology -

WeCareOnlineClasses

Bachelor of Science: Criminal Justice, Coursework in law enforcement, Coursework in Criminology and Criminal Justice, Coursework in Child and Adolescence Psychology, Coursework in Speech and Communication, Sociology and Psychology -

MCC Blue River

Coursework in law enforcement, Coursework in Criminology and Criminal Justice, Coursework in Child and Adolescence Psychology, Coursework in Speech and Communication, Sociology and Psychology, Coursework in Defensive tactics, Coursework in Accident investigation -

Western MO Regional Police Academy
Jeannine Blake