Jeanniva Vincent
North Miami
Summary
Dedicated professional with a solid background in customer service and medical assistance. Skilled in medical documentation and emergency response readiness, aiming to contribute effectively to team collaboration and patient care coordination.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Medical Assistant Intern
Broward Health Medical Center
Plantation
06.2026 - 07.2026
- Performed patient intake duties, including taking vital signs Phlebotomy, EKG, medical histories, specimen collection
- Conducted patient vital sign checks and documented findings accurately.
- Prepared examination rooms and ensured necessary supplies were available.
- Maintained cleanliness and organization of medical equipment and supplies.
- Supported front desk operations by greeting patients and answering phones.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- HIPPA Compliance
- Safety and Security Procedures
Customer Service Representative
Winn Dixie Supermarket
Miami
06.2021 - 05.2026
- Processed customer transactions accurately and efficiently at the point of sale.
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and digital payments following company protocols for Western Union and Florida Lottery Sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Trained new cashiers on register operations and customer interaction skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Medical Assistant Certificate - Medical Assistant
Sheridan Technical College
Hollywood, FL07-2026
Skills
- Patient care
- Medical documentation
- Customer service
- Front desk operations
- Vital sign monitoring
- Team collaboration
- Administrative support
- Clinical applications
- Emergency response readiness
- Electronic health records management
- Patient care coordination
- Appointment setting
- Specimen collection
- First aid and CPR certified
Languages
English
Full Professional
Creole
Professional
Timeline
Medical Assistant Intern
Broward Health Medical Center
06.2026 - 07.2026
Customer Service Representative
Winn Dixie Supermarket
06.2021 - 05.2026
Medical Assistant Certificate - Medical Assistant
Sheridan Technical College