Hi, I’m
Jean Pierre Bou Chmouni
Call Center Manager And HR Manager
Zgharta
Summary
Highly motivated and results-driven professional with a strong blend of creativity, technical expertise, and leadership skills. Recognized for thriving in collaborative environments, I bring excellent communication abilities and a proven record of exceeding expectations. With a solid work ethic and a passion for continuous learning, I excel at managing projects, supporting teams, and delivering exceptional results across diverse roles.
Overview
9
years of professional experience
3
Languages
Work History
TVA Instructor – Naftplus
01.2022 - Current
Job overview
- Conduct research and comparison of pricing for TVA training programs to ensure competitive and cost-effective solutions.
- Provide expert guidance to clients navigating tax-related training options.
Private Tutor – English & General Studies
01.2022 - Current
Job overview
- Develop and deliver personalized lesson plans for college students in English and other academic subjects.
- Create structured study agendas for students across different grade levels.
Dr. Karam Karam, Heart Surgeon
Assistant
01.2025 - 10.2025
Job overview
- Provided administrative and logistical support in a medical environment.
Client care
Call center manager
01.2021 - 01.2024
Job overview
- Call center manager
MYST HOTEL EHDEN
HR MANAGER FOR
01.2020 - 01.2024
Job overview
- HR MANAGER FOR
Connect sphere solutions
Call center manager
01.2020 - 01.2023
Job overview
- Call center manager
Wish Money, Batroun Office
Administrative Assistant
01.2022 - 01.2022
Job overview
- Supported daily office operations, customer service, and transaction handling.
Tierranova Resort
Head Manager
05.2019 - 09.2020
Job overview
- Supervised the lifeguard team ensuring safety and compliance with resort standards.
- Managed multiple photographers and coordinated media coverage.
Dialog uplift solutions
01.2019 - 01.2020
Job overview
Laminin
Event Planner
01.2017 - 01.2019
Job overview
- Organized and managed events, coordinating logistics and vendor relationships.
Education
Lebanese Baccalaureate from Sociology & Economics
University Overview
Lebanese International University (LIU)
from IT studies
University Overview
Currently pursuing
- liu, 2025 - 52410101 GPA Conversion 3.5
German Cooperation
Certificate from Work-Readiness & Employability Skills
University Overview
Université Antonine
Certificate from Smart Healthcare Forum
University Overview
Certificate from Lombalgie et Techniques Spécifiques
University Overview
Skills
Microsoft Dynamics NAV
Cashflow Planning & Management
Tax Compliance & Bookkeeping
Advanced MS Office Suite (Word, Excel, PowerPoint)
Exceptional Communication & Team Leadership
Strong Analytical & Organizational Skills
Eager to learn new tools & systems
Project Management
Timeline
Assistant
Dr. Karam Karam, Heart Surgeon
01.2025 - 10.2025
TVA Instructor – Naftplus
01.2022 - Current
Private Tutor – English & General Studies
01.2022 - Current
Administrative Assistant
Wish Money, Batroun Office
01.2022 - 01.2022
Call center manager
Client care
01.2021 - 01.2024
HR MANAGER FOR
MYST HOTEL EHDEN
01.2020 - 01.2024
Call center manager
Connect sphere solutions
01.2020 - 01.2023
Head Manager
Tierranova Resort
05.2019 - 09.2020
Dialog uplift solutions
01.2019 - 01.2020
Event Planner
Laminin
01.2017 - 01.2019
German Cooperation
Certificate from Work-Readiness & Employability Skills
Université Antonine
Certificate from Smart Healthcare Forum
Certificate from Lombalgie et Techniques Spécifiques
Lebanese Baccalaureate from Sociology & Economics
Lebanese International University (LIU)
from IT studies