Hi, I’m
Jean Pierre Bou Chmouni
Call Center Manager And HR Manager
Zgharta
Summary
Highly motivated and results-driven professional with a strong blend of creativity, technical expertise, and leadership skills. Recognized for thriving in collaborative environments, I bring excellent communication abilities and a proven record of exceeding expectations. With a solid work ethic and a passion for continuous learning, I excel at managing projects, supporting teams, and delivering exceptional results across diverse roles.
Overview
9
years of professional experience
3
Languages
Work History
TVA Instructor – Naftplus
01.2022 - Current
Job overview
- Conduct research and comparison of pricing for TVA training programs to ensure competitive and cost-effective solutions.
- Provide expert guidance to clients navigating tax-related training options.
Private Tutor – English & General Studies
01.2022 - Current
Job overview
- Develop and deliver personalized lesson plans for college students in English and other academic subjects.
- Create structured study agendas for students across different grade levels.
Dr. Karam Karam, Heart Surgeon
Assistant
01.2025 - 10.2025
Job overview
- Provided administrative and logistical support in a medical environment.
Client care
Call center manager
01.2021 - 01.2024
Job overview
- Call center manager
MYST HOTEL EHDEN
HR MANAGER FOR
01.2020 - 01.2024
Job overview
- HR MANAGER FOR
Connect sphere solutions
Call center manager
01.2020 - 01.2023
Job overview
- Call center manager
Wish Money, Batroun Office
Administrative Assistant
01.2022 - 01.2022
Job overview
- Supported daily office operations, customer service, and transaction handling.
Tierranova Resort
Head Manager
05.2019 - 09.2020
Job overview
- Supervised the lifeguard team ensuring safety and compliance with resort standards.
- Managed multiple photographers and coordinated media coverage.
Dialog uplift solutions
01.2019 - 01.2020
Job overview
Laminin
Event Planner
01.2017 - 01.2019
Job overview
- Organized and managed events, coordinating logistics and vendor relationships.
Education
Lebanese Baccalaureate from Sociology & Economics
University Overview
Lebanese International University (LIU)
from IT studies
University Overview
Currently pursuing
- liu, 2025 - 52410101 GPA Conversion 3.5
German Cooperation
Certificate from Work-Readiness & Employability Skills
University Overview
Université Antonine
Certificate from Smart Healthcare Forum
University Overview
Certificate from Lombalgie et Techniques Spécifiques
University Overview
Skills
Microsoft Dynamics NAV
Timeline
Assistant
Dr. Karam Karam, Heart Surgeon
01.2025 - 10.2025
TVA Instructor – Naftplus
01.2022 - Current
Private Tutor – English & General Studies
01.2022 - Current
Administrative Assistant
Wish Money, Batroun Office
01.2022 - 01.2022
Call center manager
Client care
01.2021 - 01.2024
HR MANAGER FOR
MYST HOTEL EHDEN
01.2020 - 01.2024
Call center manager
Connect sphere solutions
01.2020 - 01.2023
Head Manager
Tierranova Resort
05.2019 - 09.2020
Dialog uplift solutions
01.2019 - 01.2020
Event Planner
Laminin
01.2017 - 01.2019
German Cooperation
Certificate from Work-Readiness & Employability Skills
Université Antonine
Certificate from Smart Healthcare Forum
Certificate from Lombalgie et Techniques Spécifiques
Lebanese Baccalaureate from Sociology & Economics
Lebanese International University (LIU)
from IT studies