Jean Ricardo Talleyrand
Brooklyn,NY
Summary
Results-oriented professional with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Excellent at customer service and conflict resolutions. Knowledgeable about payment collection and writing invoices, ensuring top data accuracy.
Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Philadelphia, Pennsylvania
01.2022 - Current
- Notified customers of delays to decrease calls to support.
- Used advanced driving techniques to better improve time management and safety.
- Cleaned vehicle regularly to maintain professional appearance.
- Achieved consistently high customer scores due to exceptional service.
- Drove passengers from pick-up points to deliver to destination.
Server
Gushup
New York, New York
01.2019 - 09.2024
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
Warehouse Worker
Amazon
West Deptford , NJ
01.2023 - 12.2023
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
- Packed boxes and stock using organizational guidelines.
Parking Attendant
Brookdale Hospital Medical Center
Brooklyn , NY
01.2021 - 12.2022
- Provided customer service and information, answered questions and gave directions.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Directed drivers to parking spots.
- Handled account payments, collected cash and processed credit card charges.
Education
High School Diploma -
Tilden High School
Brooklyn, NY06-2019
Skills
- Vehicle Maintenance
- Customer Engagement
- Safe Driving
- Schedule Management
- Time Management
- Communication
- Communication and Interpersonal Skills
- Valid Driver's License
- Dispatcher Communication
- Customer Relationships
Timeline
Warehouse Worker
Amazon
01.2023 - 12.2023
Uber Driver
Uber
01.2022 - Current
Parking Attendant
Brookdale Hospital Medical Center
01.2021 - 12.2022
Server
Gushup
01.2019 - 09.2024
High School Diploma -
Tilden High School