Results-driven supervisor with a strong focus on enhancing operational efficiency and team performance. Proven ability to implement strategic initiatives that improve customer engagement and satisfaction.
Overview
21
21
years of professional experience
Work History
Supervisor galleria mall
galleria Mall
Fort Lauderdale, FL
06.2022 - 11.2023
Supervised daily operations to maintain a welcoming shopping environment.
Trained new staff on customer service and sales techniques.
Managed inventory levels and organized stockroom for efficient access.
Coordinated promotional events to enhance customer engagement and visibility.
Resolved customer complaints quickly to ensure satisfaction and loyalty.
Monitored employee performance and provided constructive feedback regularly.
Implemented store policies to ensure compliance with company standards.
Assisted in scheduling staff shifts to optimize coverage during peak hours.
Adjunct Professor of Biology
Saint Jean college
Haiti, p au p
10.2004 - 06.2007
Developed engaging lesson plans for undergraduate biology courses.
Facilitated interactive laboratory sessions to enhance student learning experiences.
Evaluated student performance through assessments and feedback mechanisms.
Coordinated with faculty to align curriculum with academic standards and goals.
Mentored students on research projects and academic growth opportunities.
Implemented innovative teaching methods to promote critical thinking skills.
Organized field trips to support practical understanding of biological concepts.
clinician practitioner
clinic Medical du DR Jean Louis Jean Ronald
Haiti , Haiti Cap H
01.2004 - 03.2007
Conducted patient assessments and developed individualized treatment plans.
Collaborated with multidisciplinary teams to enhance patient care services.
Educated patients and families on treatment options and health management strategies.
Documented patient progress and maintained accurate medical records.
Supervised junior clinicians and provided mentorship on best practices.
Implemented evidence-based practices to improve therapeutic outcomes.
Participated in community outreach programs promoting mental health awareness.
Medical Director Hospital independance Gonaives
DR Enold Joseph
Haiti, Gonaives Haiti
08.2002 - 01.2005
Led clinical teams to optimize patient care pathways and enhance operational efficiency.
Developed and implemented strategic initiatives for improving healthcare delivery systems.
Managed medical staff recruitment, training, and performance evaluations for optimal results.
Collaborated with interdisciplinary teams to establish evidence-based clinical protocols.
Oversaw compliance with healthcare regulations and quality standards across departments.
Facilitated communication between executive leadership and medical personnel on key issues.
Analyzed patient outcomes data to drive continuous improvements in service delivery.
Directed budgeting processes for departmental resources and expenditures effectively.
Coordinated with other departments to ensure efficient workflow.
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functioning.
Education
Graduate Certificate - Certicat Dialysis
Azure College
Miami FL
02-2012
Graduate Certificate - Puberty Physiology of Puberty Trophoblastic
Seminary Center
Hait P Au P
02-2006
Graduate Certificate - Accounting
Etcolv
Haiti
07-2000
M.D. - Medecin General
University Royale D Haiti
Haiti P Au P
08-1999
Master of Arts - Piano And Bass Guitar
Turgeau School of Music
Hait P Au P
01-1993
Skills
Staff training
Inventory management
Customer engagement
Policy implementation
Performance evaluation
Customer relationship management
Timeline
Supervisor galleria mall
galleria Mall
06.2022 - 11.2023
Adjunct Professor of Biology
Saint Jean college
10.2004 - 06.2007
clinician practitioner
clinic Medical du DR Jean Louis Jean Ronald
01.2004 - 03.2007
Medical Director Hospital independance Gonaives
DR Enold Joseph
08.2002 - 01.2005
Graduate Certificate - Certicat Dialysis
Azure College
Graduate Certificate - Puberty Physiology of Puberty Trophoblastic