Jean Sebastian Pedraza
Darien,CT
Summary
Well-rounded Bartender with many years of hands-on experience; delivering exceptional service and genuine hospitality in the bar area. Skilled multitasker adept at juggling competing priorities. Expert in concocting specialty cocktails and adding inspiration to menus.
Overview
2025
2025
years of professional experience
Work History
Bartender
Brasitas Restaurant
Stamford, CT
07.2022 - 04.2024
- Greeted customers and provided excellent customer service.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bar Manager
Saltwater Bar and Grill
Norwalk, CT
05.2018 - 07.2022
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Implemented strategies designed to increase revenue through upselling techniques.
- Created signature beverages to increase revenue and patron loyalty.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Assisted staff by serving food and beverages or bussing tables.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
Sales Associate
Rings End
Darien, CT
12.2021 - 05.2022
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Bartender
On The Marc Entertainment
Stamford , CT
06.2019 - 11.2021
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted guests with friendliness and professionalism.
Sales Agent
Power Home Remodeling
Wilton, CT
04.2018 - 09.2020
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
- Monitored industry news, developments, and trends related to our products and services.
- Identified opportunities for cross-selling additional products and services.
- Participated in trade shows and other events to promote our products and services.
- Continuously met sales goals via strategic prospecting.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
Construction Manager
JSP Home Improvement
New Canaan, CT
04.2014 - 11.2017
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Created work crew schedules and delegated assignments.
- Established and enforced procedures and work standards, promoting team performance and safety.
Bar Manager
Brasitas Restaurant
Norwalk , CT
09.2010 - 02.2014
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Distributed food to service staff for prompt delivery to customers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Bartender
Brasitas Restaurant
Stamford, CT
Education
Associates in Business Administration -
Norwalk Community College
Norwalk, CT05-2014
Skills
- Payment Processing
- Food Preparation
- Suggestive Selling
- Food Service
- Food Running
- Basic accounting
- Menu Memorization
- Professional Appearance
- Point of sale systems
- Extensive beer knowledge
- Outgoing Personality
- Anticipating guest needs
- Customer Service
Languages
Spanish
Native/ Bilingual
Affiliations
- YMCA Volunteer Basketball Coach (2014-2020)
Timeline
Bartender
Brasitas Restaurant
07.2022 - 04.2024
Sales Associate
Rings End
12.2021 - 05.2022
Bartender
On The Marc Entertainment
06.2019 - 11.2021
Bar Manager
Saltwater Bar and Grill
05.2018 - 07.2022
Sales Agent
Power Home Remodeling
04.2018 - 09.2020
Construction Manager
JSP Home Improvement
04.2014 - 11.2017
Bar Manager
Brasitas Restaurant
09.2010 - 02.2014
Bartender
Brasitas Restaurant
Associates in Business Administration -
Norwalk Community College
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