jeansmine Mande
Fort Worth,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Personal Lender
Self-employeed
Euless, TX
09.2021 - Current
- .Achieved successful loan closures by diligently managing client relationships throughout the entire application.
- Boosted customer satisfaction levels with a timely response to inquiries and resolution of issues.
- Streamlined the loan application process for clients by effectively communicating requirements and providing guidance.
- Assisted customers with completing loan applications and other paperwork.
- Negotiated loan terms and conditions with customers to secure .
Soccer coach
Viking Camp
Boston, MA
01.2017 - 01.2021
- Coaching children (age 3-15) while engaging and inspiring them.
- Communicating with parents about their progress.
- Helping each child with character development, leadership development, and communication skills.
- Designed comprehensive game plans.
- Player development soccer technique and strategy conditioning and fitness
Paraprofessional
Brookline High School
08.2016 - 05.2018
- Worked with students 9th grade through 11th grade with anger management and conflict resolution problems
- Performed Daily and weekly Behavior coaching
- Helped teachers track attendance and grade assignments, quizzes, and summative tests
- Motivating and encouraging young adults to create monthly goals and reach them.
Club associate
Brookline Golf Course
Boston, MA
06.2015 - 08.2016
- Responsible for inventory controls, checking-in merchandise and organization of storage and display areas.
- Keep up inventory levels of constantly stocked items.
- Responsible for marshaling, starting, and outside services as needed.
- Provide shop assistance to the head golf professional, general manager, and tournament coordinators.
- Assist outside golf operations and staff to assure proper performance.
- Perform close of business functions.
Call Center Rep
Convergys Call Center
Boston, MA
06.2014 - 01.2016
- Handling many inbound & outbound calls to & from customer
- Providing great customer service & solving routine & complex problems
- Provide prompt accurate & courteous response to customer
- Display the ability to operate the phone & computer system effectively.
Education
Criminal Justice
CPCC
12.2013
Criminal Justice
Massbay Community College
12.2008
HS Diploma - Basic Studies
Brookline Highschool
Boston, MA05.2006
Skills
- Communication
- Teamwork
- Problem solving
- Behavioral improvement
- Planning and organizing
- Mentor
- Games rules
Timeline
Personal Lender
Self-employeed
09.2021 - Current
Soccer coach
Viking Camp
01.2017 - 01.2021
Paraprofessional
Brookline High School
08.2016 - 05.2018
Club associate
Brookline Golf Course
06.2015 - 08.2016
Call Center Rep
Convergys Call Center
06.2014 - 01.2016
Criminal Justice
CPCC
Criminal Justice
Massbay Community College
HS Diploma - Basic Studies
Brookline Highschool