Hi, I’m
Je Bleu Cummings
Denver,CO
Summary
I'm a dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations. My time management and conflict resolution skills have helped me excel in fast-paced environments, ensuring safety and delivering exceptional service. Through My experiences I achieved significant improvements in efficiency and client retention through innovative problem-solving and strong interpersonal communication.
Overview
10
years of professional experience
Work History
Prospect Airport Services
Passenger Service Assistant
07.2024 - Current
Job overview
- Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
- Facilitated effective communication between airline staff and non-English speaking passengers, utilizing language skills when necessary.
- Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
- Participated in regular training sessions covering topics such as safety regulations compliance updates or changes in company policies.
Fogo De Chao
Gaucho Chef
01.2024 - 07.2024
Indeed Flex
Warehouse Worker
01.2023 - 01.2024
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Burn Fitness
Gym Attendant
01.2022 - 01.2023
Job overview
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
- Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
- Reduced wait times for popular equipment by efficiently managing gym floor traffic during peak hours.
Uber
Bike Courier
08.2017 - 11.2021
Job overview
- Balanced multiple tasks simultaneously while maintaining punctuality for each scheduled delivery throughout the day''s route plan.
- Increased overall delivery speed by staying up-to-date on local traffic patterns and construction zones to avoid potential delays.
- Assisted with training new bike couriers on company policies, safety guidelines, and efficient routing techniques for successful deliveries.
- Collaborated effectively with fellow bike couriers to share tips, best practices, and route suggestions for improved performance across the team.
Jimmy John's Gourmet Sandwiches
Bike Courier
08.2017 - 11.2021
Job overview
- Maintained a high level of physical fitness to ensure optimal performance in bike courier role.
- Ensured personal safety through proper use of protective gear such as helmets, reflective vests, and lights while on duty as a bike courier.
- Increased client retention rate by consistently exceeding expectations in delivery speed and quality of service offered.
- Navigated through various traffic conditions safely, adhering to the rules of the road at all times.
Marlow's Tavern
Food Runner
08.2020 - 08.2021
Job overview
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Manuel's Tavern
Server
02.2015 - 08.2016
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Chamblee High School , Chamblee, GA
High School Diploma from College Prep.
05.2015
Skills
- Time management expertise
- Data entry proficiency
- Conflict resolution techniques
- Strong interpersonal skills
- Language proficiency
- Check-in processes
- Check-in procedures
- Sales expertise
- Reservations
- Fares calculations
- Problem-solving abilities
- Multitasking
- Multitasking ability
- Multitasking Abilities
- Detail Oriented
- Safety Procedures
- Food and Beverage Service
- Professionalism
Timeline
Passenger Service Assistant
Prospect Airport Services
07.2024 - Current
Gaucho Chef
Fogo De Chao
01.2024 - 07.2024
Warehouse Worker
Indeed Flex
01.2023 - 01.2024
Gym Attendant
Burn Fitness
01.2022 - 01.2023
Food Runner
Marlow's Tavern
08.2020 - 08.2021
Bike Courier
Uber
08.2017 - 11.2021
Bike Courier
Jimmy John's Gourmet Sandwiches
08.2017 - 11.2021
Server
Manuel's Tavern
02.2015 - 08.2016
Chamblee High School
High School Diploma from College Prep.
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