Experienced office manager and sales representative with a successful track record in the financial industry, specializing in insurance and investments. Proven ability to build strong relationships with clients and team members, consistently grow production personally and while managing a team, and providing exceptional customer service. Committed to personal growth and leading teams towards that same objective.
Manage office - team of six sales and service reps
Prepare for and lead meetings with team members weekly, both group and individual
Train current staff in auto, fire, life, and health sales
Review customer accounts and uncover insurance and investment needs
Support team with more challenging situations
Manage lead providers
Hold team members accountable to goals set
Assist in interviewing, hiring and firing decisions