Accomplished leader with proven management experience known for strategic planning and execution of community outreach initiatives. Expertise in budget management and program evaluation, driving successful team outcomes and fostering collaborative environments for staff and volunteers.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Area Ministry Director
Intervarsity Christian Fellowship USA
Charleston
07.2019 - Current
Managed statewide budget of $500K, creating tailored staff budgets to meet operational needs.
Fundraised for personal and regional budgets through community networks and local businesses.
Conducted performance reviews and career conversations to foster team development.
Set strategic direction and oversaw implementation of annual plans across West Virginia.
Collaborated with regional director on multi-state leadership team to establish strategy and vision.
Planned and executed major events on campuses and during regional gatherings.
Facilitated regular meetings with staff and volunteers to monitor goal progress.
Recruited, hired, trained, and supervised diverse team members to enhance organizational effectiveness.
Ministry Team Leader
Intervarsity Christian Fellowship USA
Charleston
07.2018 - 06.2019
Led team meetings to facilitate communication and collaboration among members.
Coordinated outreach events to engage local communities and promote fellowship activities.
Mentored junior team members, providing guidance on effective leadership practices.
Implemented strategic initiatives to enhance group dynamics and team cohesion.
Organized volunteer schedules to ensure adequate staffing for events and programs.
Evaluated team performance regularly, providing feedback for continuous improvement.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Reviewed completed work to verify consistency, quality, and conformance.
Campus Staff Minister
Intervarsity Christian Fellowship USA
Morgantown
05.2012 - 06.2018
Developed community outreach programs to foster student engagement and support.
Mentored student leaders in leadership skills, organizational growth and spiritual practice.
Coordinated student leader and volunteer efforts for local service projects and missions trips.
Created resources for spiritual growth, including bible studies, prayer guides and study materials.
Collaborated with campus organizations to enhance interfaith initiatives and partnerships.
Provided pastoral counseling to individuals in need of guidance or comfort.
Conducted weekly meetings with student leaders and volunteers to discuss upcoming events, services, and activities.
Fundraised for my personal budget ($40-70k per year) through personal networks and local churches
Recruited students to join the organization, attend conferences, become leaders, and then come on staff.
Oversaw our student leadership pipeline developing students from guests to members to apprentices to leaders to leaders of leaders
Craft Bartender
Beertopia
Morgantown
01.2017 - 05.2018
Managed inventory of craft beers and supplies to ensure consistent availability.
Engaged customers with knowledge about beer styles and brewing processes.
Performed opening and closing duties such as restocking supplies, cleaning work areas.
Operated cash registers accurately when processing payments from customers.
Monitored guest consumption of alcohol and discontinued service as necessary.
Created an inviting atmosphere by engaging customers in conversation while mixing their drinks.
Kept abreast of product knowledge related to the craft beer industry
Effectively multitasked within fast-paced environment.
Remained calm and poised during busy periods, promoting great customer service to guests.
Waiter
Cheat Mountain Pizza
Snowshoe
05.2010 - 12.2011
Provided excellent customer service in a fast-paced dining environment.
Took and processed food and beverage orders efficiently.
Assisted with menu knowledge and recommendations for guests.
Maintained cleanliness of dining area and tables throughout shifts.
Collaborated with kitchen staff to ensure timely order delivery.
Handled cash transactions and processed payments accurately.
Resolved customer complaints swiftly to enhance guest satisfaction.
Checked with customers to ensure that they were enjoying their meals.
Took orders from patrons accurately and efficiently.
Answered phone calls for reservations or takeout orders in a professional manner.
Waiter
Kathy's Kafe
Marlinton
05.2009 - 04.2010
Provided excellent customer service in a fast-paced dining environment.
Took and processed food and beverage orders efficiently.
Assisted with menu knowledge and recommendations for guests.
Maintained cleanliness of dining area and tables throughout shifts.
Handled cash transactions and processed payments accurately.
Resolved customer complaints swiftly to enhance guest satisfaction.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Wait staff Manager
The River Place
Marlinton
05.2006 - 07.2007
Managed daily operations for a busy restaurant environment.
Trained and supervised waitstaff in service standards and procedures.
Coordinated staff schedules to ensure adequate coverage during peak hours.
Resolved customer inquiries and complaints efficiently and professionally.
Collaborated with kitchen staff to streamline food service processes.
Monitored inventory levels and ordered supplies as needed for operations.
Ensured that all tables are properly cleared after each guest leaves the restaurant.
Ensured that orders were accurate before they were sent out from the kitchen.
Performed cashier duties when necessary including handling payments from customers.
Supervised daily operations of the restaurant floor including seating arrangements, greeting guests, and providing assistance throughout meal service.
Waiter
The River Place
Marlinton
04.2003 - 04.2006
Provided excellent customer service in a fast-paced dining environment.
Took and processed food and beverage orders efficiently.
Maintained cleanliness of dining area and tables throughout shifts.
Collaborated with kitchen staff to ensure timely order delivery.
Handled cash transactions and processed payments accurately.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Checked with customers to ensure that they were enjoying their meals.
Took orders from patrons accurately and efficiently.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Bachelor of Science - Chemistry
West Virginia University
Morgantown, WV
05-2012
High School Diploma -
Pocahontas County High School
Dunmore, WV
06-2007
Skills
Leadership and strategy
People development
Effective communication
Budget management
Monitoring and evaluation of performance
Ability to work independently, multitask, and meet deadlines
Assistant Dean & Executive Director at California University of Science & MedicineAssistant Dean & Executive Director at California University of Science & Medicine