Jedaiah Groden
Brooklyn,NY
Summary
Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Focused with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
1
1
year of professional experience
Work History
Cashier
Whole Food Market
New York, NY
08.2021 - 02.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Increased sales by 10%
Sales Associate
Foot Locker
New York, NY
01.2021 - 06.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Cashier
Publix
Atlanta, GA
05.2020 - 11.2020
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed over 50 customer calls per day
Education
High School Diploma -
Discovery High School
Lawrenceville, GA05.2021
Skills
- Customer Relations
- Cash Register Operation
- Customer Transactions
- Price Identification
- Work Task Prioritization
- Goal-Setting and Achievement
- Customer Assistance
- Basic Math Functions
- Positive Interactions
- POS Systems
Timeline
Cashier
Whole Food Market
08.2021 - 02.2022
Sales Associate
Foot Locker
01.2021 - 06.2021
Cashier
Publix
05.2020 - 11.2020
High School Diploma -
Discovery High School
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