Jed Zwagerman
Sales Professional
Thornton,CO
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Ron's Liquors
Westminster , CO
03.2009 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction.
- Recruited, hired, and trained new employees, working to establish key internal functions and outline duty of positions for the company.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client and customer relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Associate Of Applied Science - Recording Engineering
McNally Smith College of Music
Saint Paul, MN 09.2001 - 05.2003
Skills
Relationship building and management
Team Building
Product and service sales
Sales expertise
Training and mentoring
Strategic thinker
Timeline
Store Manager
Ron's Liquors
03.2009 - Current
Associate Of Applied Science - Recording Engineering
McNally Smith College of Music
09.2001 - 05.2003