Jeena Jacques
Davenport,FL
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Wendys Restaurant
10.2019 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Greeted customers at drive-thru and took food orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Supported great dining and meal experiences for guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Volunteer
AdventHealth
01.2024 - 08.2024
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
Education
Associate of Arts - Pharmaceutical Sciences
Polk State College
Winter Haven, FL05.2024
High School Diploma -
Ridge Community High School
Davenport, FL05.2022
Skills
- Cleaning and Sanitation
- Food Handling Safety
- Cooking
- Food Handling
- Health Code Compliance
- Order Delivery Practices
- Menu Memorization
- Cash Handling
- Telephone Etiquette
- Customer Engagement
- Order Management
- Time Management
- HIPAA Compliance
- Medical Charting
- Mail Management
- Medical Terminology
- HIPAA Guidelines
Certification
- CPR License - 1/10/24 - ID:4683352
basketball
I volunteer at ridge community high school, to help out with the girls basketball team
Languages
French
Professional Working
Timeline
Volunteer
AdventHealth
01.2024 - 08.2024
Crew Team Member
Wendys Restaurant
10.2019 - Current
Associate of Arts - Pharmaceutical Sciences
Polk State College
High School Diploma -
Ridge Community High School