Jeet Patel
KC Metro Area
Summary
Detail-oriented Information Technology student at the University of Missouri-Kansas City, pursuing a bachelor's degree in Information Technology and a minor in Business Administration. Demonstrates hands-on experience in networking, technical troubleshooting, SQL, Python, Microsoft technologies, and cybersecurity fundamentals. Leverages technical skills and business knowledge to enhance processes and address technology challenges.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Information Technologist Intern
Rising Up Together
06.2026 - Current
- Managed IT support requests, tracking progress and escalating complex issues to ensure timely resolutions
- Assisted in user onboarding, configured accounts, and resolved technical issues to enhance user experience
- Delivered remote support for Microsoft Office Suite, resolved login issues, and facilitated MFA setup to enhance user access
- Develop user documentation and training material for common technology questions
Bank Teller
Blue Ridge Bank and Trust Co.
08.2022 - 05.2023
- Processed cash, credit, and check transactions accurately to maintain financial integrity.
- Resolved customer inquiries efficiently, contributing to high levels of customer satisfaction.
- Completed Bank Teller training through a school-based internship program
- Studied banking practices and compliance during training sessions. to enhance service quality.
Education
Bachelor of Information Technology -
University of Missouri-Kansas City
05-2027
Skills
- User onboarding
- IT support management
- Troubleshooting documentation
- Microsoft Office Suite
- SQL and Python
- Cybersecurity fundamentals
- Basic networking concepts
- Problem solving
- Team collaboration
- Effective communication
Projects
Enterprise Network Design (Cisco Packet Tracer)
- Built a segmented business network using VLANs and router-on-a-stick.
- Configured routing and resolved trunking/connectivity issues,
- Improved network security and traffic management through VLANs segmentation
University Management Database (SQL)
- Designed and implemented a relational database to organize university information
- Developed SQL queries to retrieve, filter, and update data for reporting and analysis
- Improved data organization by applying normalization and relational database principles
Certification
- Google Foundation of Cybersecurity
- Google Play It Safe: Manage Security Risks
- Google Connect and Protect: Network and Network Security
Timeline
Information Technologist Intern
Rising Up Together
06.2026 - Current
Bank Teller
Blue Ridge Bank and Trust Co.
08.2022 - 05.2023
Bachelor of Information Technology -
University of Missouri-Kansas City