Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Personal Information
Awards Recognition
Timeline
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Jeetendra Pradeep Sangle

Jeetendra Pradeep Sangle

Dombivli East,India

Summary

Dynamic System Administrator with extensive experience at Capgemini Pvt. Ltd., excelling in Azure cloud management and incident response. Proven ability to optimize system performance and mentor teams, leveraging skills in Active Directory and remote desktop support. Committed to delivering exceptional service in multi-client environments while ensuring SLA compliance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

System Administrator

Capgemini Pvt. Ltd.
Navi Mumbai, India
01.2015 - Current
  • Administer and support hybrid environments with Azure cloud and on-premise infrastructure.
  • Configure and maintain Azure services including virtual machines, identity management, monitoring tools, and cost optimization strategies.
  • Lead incident response, perform root cause analysis, and ensure SLA compliance.
  • Maintain operational documentation such as SOPs, knowledge base articles, and escalation procedures.
  • Conduct patch management, system health checks, and performance optimization for critical systems.
  • Utilize security tools like My Viper Endpoint Security and Alert Logic for threat detection and mitigation.
  • Support a multi-client environment, managing service queues and ensuring consistent delivery across operations.
  • Mentor junior team members and provide guidance on best practices and process improvements.

Senior Customer Support Engineer

3i Infotech Pvt. Ltd.
Vashi, India
12.2013 - 01.2015
  • Delivered technical support to VIP users, resolving hardware/software issues efficiently.
  • Managed domain user accounts, email configurations, and folder permissions.
  • Supported enterprise applications including SAP, Symantec, McAfee, and BitLocker.
  • Performed OS upgrades, server installations, and desktop configuration tasks.
  • Assisted with mobile email setups, remote troubleshooting, and data recovery operations.

Senior Customer Support Engineer

Allied Digital Services Pvt. Ltd.
Mahape, India
06.2012 - 12.2013
  • Provided end-user and server support for Windows environments.
  • Configured and maintained antivirus solutions and user access rights.
  • Oversaw setup of new systems and OS deployments using Standard Operating Environments (SOEs).
  • Supported and maintained video conferencing systems (Polycom, LifeSize) for executive users.

Education

Bachelor of Arts - History

University of Mumbai
01.2008

HSC - Arts

Maharashtra State Board
01.2003

SSC -

Maharashtra State Board
01.2000

Skills

  • Cloud Platforms: AWS
  • Cloud Platforms: Microsoft Azure
  • Operating Systems: Windows Server 2008
  • Operating Systems: Windows Server 2012
  • Operating Systems: Windows 7
  • Operating Systems: Windows 8
  • Operating Systems: Windows 10
  • Applications & Tools: SAP
  • Applications & Tools: Outlook
  • Applications & Tools: Symantec
  • Applications & Tools: McAfee
  • Applications & Tools: BitLocker
  • Infrastructure Services: Active Directory
  • Infrastructure Services: Group Policy
  • Infrastructure Services: Backup & Recovery
  • Infrastructure Services: Remote Desktop Support

Certification

  • AWS Certified Cloud Practitioner, CLF-C02
  • Microsoft Certified: Azure Administrator Associate, AZ-104
  • Microsoft Certified Systems Engineer, MCSE - Windows Server 2008
  • Microsoft Exchange Server 2010
  • Diploma in Computer Hardware & Networking

Languages

  • English
  • Hindi
  • Marathi

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 05/20/84
  • Gender: Male
  • Marital Status: Married

Awards Recognition

  • Outstanding Contribution in Delivery, 06/01/19
  • Project Star, 12/01/18

Timeline

System Administrator

Capgemini Pvt. Ltd.
01.2015 - Current

Senior Customer Support Engineer

3i Infotech Pvt. Ltd.
12.2013 - 01.2015

Senior Customer Support Engineer

Allied Digital Services Pvt. Ltd.
06.2012 - 12.2013

Bachelor of Arts - History

University of Mumbai

HSC - Arts

Maharashtra State Board

SSC -

Maharashtra State Board

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