Adept at fostering client relationships and streamlining logistics, I significantly enhanced customer satisfaction at JJGS Imports and Exports Private Limited. My blend of exceptional people skills and logistics analysis, coupled with a knack for negotiating and optimizing shipment processes, has consistently driven successful outcomes and profitability.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
JJGS Imports and Exports Private Limited
01.2020 - 01.2024
Tracked orders and notified customers of status or potential delays.
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Fostered relationships with vendors to secure better pricing and terms, enhancing profitability.
Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
Real Estate Sales Associate
Shravan Infras Private Limited
07.2015 - 11.2019
Developed strong relationships with clients by providing exceptional customer service and timely communication.
Conducted open houses to showcase properties, generating interest and attracting potential buyers.
Communicated with clients to understand property needs and preferences.
Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
Liaised between buyers and sellers to provide positive experiences for both parties.
Education
Bachelor of Science - Computer Science
Loyola College
Chennai, India
04-2015
Skills
Excellent teamwork
Highly Professional
Works well independently
Logistics Analysis
Invoicing and shipping documentation
Cash Handling
Excellent People Skills
Attention to details
Time Management
Additional Information
Good professional driving skills
Exceptional knowledge of traffic laws and regulations
Capable of working under high pressure
Customer Service & Client-oriented
Problem Solving skills
Timeline
Logistics Coordinator
JJGS Imports and Exports Private Limited
01.2020 - 01.2024
Real Estate Sales Associate
Shravan Infras Private Limited
07.2015 - 11.2019
Bachelor of Science - Computer Science
Loyola College
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