Summary
Overview
Work History
Skills
Certifications And Courses
Professional Projects
Company
Company Experience
Timeline
Generic

Jeevan Gangaram

Solution Architect

Summary

Having 16 years of experience in IBM proprietary supply chain products IBM Sterling Order Management IBM Store order management IBM Customer order management system IBM Warehouse management systems. IBM Certified on IBM proprietary supply chain products and methodologies Developed key order management modules order sourcing, Global inventory visibility, payment processing, order fulfillment and return logistics. Designed IBM Sterling Order Management system to large scale retailers General Motors, Lowe's, Carter's, Kohl's, DSW, Toys R Us, T-Mobile etc. Having expertise in translating the business requirements into specific IBM Sterling order management system solution and detail designs. Having expertise in designing and implementing complex customization to IBM Sterling supply chain products including system architecture design, application functionality design and development, testing, and deployment. Having experience in resolving complex technical problems and anticipating potential problems in OMS projects during peak hours like thanksgiving, Labor Day etc. Having experience in conducting workshops, demos, and training camps to IBM partners on IBM Sterling order management products.

Overview

19
19
years of professional experience

Work History

Software Engineer

Sterling Commerce
01.2006
  • Role in the product includes design and develop modules, and document designs in a detailed design document.
  • Mentoring newcomers and service partners on product features and framework.
  • DOM features covered as a part of the implementation – Sourcing and Scheduling, Future Inventory, Item Based Allocation, Real Time Availability Monitor, Order Purge, Real Time Availability Interface etc.
  • Helped testing teams in writing test plans on different modules and end-to-end test case scenarios.

Software Engineer

Sterling Commerce
01.2006
  • Worked on WMS inbound operations.
  • Work requires in-depth understanding of the warehouse management system and understanding of various features that are interconnected.
  • Worked WMS features like Inventory receiving, Put-away, task execution etc.
  • Role in the product includes design and develop modules, and document in a detailed design document.
  • Mentoring newcomers and service partners on product features and framework.
  • Worked on modules inventory sourcing and scheduling, Order creation etc., and tested various customer features.

Software Engineer

Sterling Commerce
01.2006
  • Company Overview: Sterling Commerce an AT&T company is Pioneer in Supply Chain Management.
  • Performance of the product needs to be tested in various application, Database server and Operating systems, so that the performance issues can be handled before the product release.
  • Systems test focuses on validating the application by simulating conditions similar to those faced by customer in production environment.
  • To achieve this object application was deployed similarly to that of customer who is using the product.
  • The goal is to simulate production-like stresses on the applications and the backend servers by simulating larger number of concurrent users on the system doing multiple different workflows in addition to the load exerted by automated tests, backend agents and integration servers.
  • Contribution: Installing Sterling Commerce Application and installing Application server (WebLogic) in cluster mode, creating Database.
  • Creating Performance design Plan.
  • Migrating data to databases.
  • Performing drop to drop database migration.
  • Creating Test Data Using Load Runner Scripts.
  • Troubleshooting Database related issues.
  • Designing and Creating Performance Test scenario.
  • Generating performance test scripts using Load Runner.
  • Executing Performance Test.
  • Analyzing Test results.
  • Analyzing GC logs and Heap dump logs for Out of Memory related issue.
  • Monitor production database health and provide recommendation to improve performance using AWR report.
  • Sterling Commerce an AT&T company is Pioneer in Supply Chain Management.

Software Engineer

Sterling Commerce
01.2006
  • Purpose of the project is to completely automate installation and migration processes to enable users to install the product by answering few queries the scripts prompts.
  • Apache ANT was used extensively in the project, with the wrapper shell scripts.

Software Engineer

Sterling Commerce
01.2006
  • Work as a QA engineer involved writing and execution of test plans on various modules of DOM and WMS.
  • This required in-depth understanding of Sterling DOM/WMS products.

Managing Consultant

IBM Corporation
01.2011 - Current
  • Provide product expertise in Sterling order management system functionality and design, development, testing, and deployment
  • Create project solution definition document.
  • Triage complex issues involving multiple systems and provide solution
  • Plan and coordinate solution testing with UAT and vendors
  • Provide recommendations to performance teams on critical components and plan performance testing.
  • Provide recommendations and directions to DEV teams on component development and defect fixes.

Managing Consultant

IBM Corporation
01.2011 - Current
  • Create Sterling OMS solution documents from business requirements
  • Provide solution and product knowledge to team members during UAT phase
  • Demo product functionality to business teams and vendors.
  • Write detailed design documents
  • Coordinate solution testing.
  • Mentor service partners in IBM Sterling supply chain products, and project solution knowledge

Sr. Consultant

IBM India
06.2006 - 01.2011
  • Design OMS solution to one of the largest home improvement retailers in the United States and operates more than 1500 stores across the country and in Canada.
  • Design Sterling Distributed Order Management system to have better visibility of the orders placed through various systems, to have better information of the inventory available at different stores.
  • Role in the product includes Design and develop modules customer modules and create detailed design documents.
  • Mentor service partners in IBM Sterling supply chain products, and project solution knowledge
  • Implementing, managing and customizing IBM Sterling commerce supply chain products
  • Help testing teams in writing test plans on different modules and end-to-end test case scenarios.

Skills

  • Proficient in IBM Sterling order management
  • Proficient in IBM Sterling WMS

Certifications And Courses

  • IBM Certified Implementation Professional
  • Sterling Order Management
  • IBM Certified Solution Designer
  • IBM Certified Deployment Professional
  • Certified Java programmer
  • Certified in Sterling Warehouse Management System
  • IBM Blockchain Essentials
  • Docker Essentials: Extend Your Apps with Containers
  • IBM Certified Agile practitioner

Professional Projects

  • Managing Consultant, IBM Corporation, IBM Sterling order management system, IBM Sterling Store order management, IBM Cloud, Provide product expertise in Sterling order management system functionality and design, development, testing, and deployment, Create project solution definition document, Triage complex issues involving multiple systems and provide solution, Plan and coordinate solution testing with UAT and vendors, Provide recommendations to performance teams on critical components and plan performance testing, Provide recommendations and directions to DEV teams on component development and defect fixes
  • Managing Consultant, IBM Corporation, IBM Sterling order management system, IBM Sterling Store order management, IBM Cloud, Create Sterling OMS solution documents from business requirements, Provide solution and product knowledge to team members during UAT phase, Demo product functionality to business teams and vendors, Write detailed design documents, Coordinate solution testing, Mentor service partners in IBM Sterling supply chain products, and project solution knowledge
  • Sr. Consultant, IBM India, IBM Sterling order management system, IBM Sterling customer order management, Oracle 11g, DB2, RHEL 5.3, WebSphere, WebLogic, Design OMS solution for one of the largest home improvement retailers in the United States, Design Sterling Distributed Order Management system for better visibility of orders and inventory, Design and develop customer modules and create detailed design documents, Mentor service partners in IBM Sterling supply chain products, and project solution knowledge, Implement, manage and customize IBM Sterling commerce supply chain products, Help testing teams in writing test plans on different modules and end-to-end test case scenarios
  • Software Engineer, Sterling Commerce, OMS, GIV, Oracle 11g, RHEL 5.3, WebSphere, WebLogic, Design and develop modules, and document designs in a detailed design document, Mentor newcomers and service partners on product features and framework
  • Distributed Order management System, Software Engineer, Sterling Commerce, OMS, GIV, Oracle 11g, RHEL 5.3, WebSphere, WebLogic, Design and develop modules, and document in a detailed design document, Mentor newcomers and service partners on product features and framework, Worked on modules inventory sourcing and scheduling, Order creation etc.
  • Warehouse management, Software Engineer, Sterling Commerce, WMS, Oracle 11g, RHEL 5.3, WebSphere, WebLogic, Worked on WMS inbound operations, Design and develop modules, and document in a detailed design document, Mentor newcomers and service partners on product features and framework
  • Warehouse management System, Software Engineer, Sterling Commerce, OMS, GIV, Oracle 11g, RHEL 5.3, WebSphere, WebLogic, Test performance of the product in various applications, Database server and Operating systems, Simulate production-like stresses on the applications and backend servers
  • Sterling Foundation, Software Engineer, Sterling Commerce, Sterling Foundation, Unix, ANT, Shell Scripting, Java, Automate installation and migration processes for Sterling products, Use Apache ANT extensively in the project
  • Sterling Foundation, PCAs, Software Engineer, Sterling Commerce, Sterling Foundation, Unix, ANT, Shell Scripting, Java, Work as a QA engineer involved in writing and execution of test plans on various modules of DOM and WMS

Company

IBM

Company Experience

  • IBM Corporation, 01/2011, now
  • IBM India, 06/2006, 01/2011

Timeline

Managing Consultant

IBM Corporation
01.2011 - Current

Managing Consultant

IBM Corporation
01.2011 - Current

Sr. Consultant

IBM India
06.2006 - 01.2011

Software Engineer

Sterling Commerce
01.2006

Software Engineer

Sterling Commerce
01.2006

Software Engineer

Sterling Commerce
01.2006

Software Engineer

Sterling Commerce
01.2006

Software Engineer

Sterling Commerce
01.2006

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Jeevan GangaramSolution Architect