Namrata Tidake

Pune,India

Summary

Software Quality Engineer with over 3.3 years of experience in manual testing, SAP MM, API testing using Postman, and test management tools like JIRA. Expertise in identifying and resolving software defects, conducting functional, regression, and integration testing. Adept at improving software quality processes and working with cross-functional teams to ensure smooth software delivery.

Overview

years of professional experience

Certification

Work History

Software Quality Engineer

Infosys Limited

Pune, India

09.2021 - Current

Performed manual testing for web applications, identifying defects in the early stage.
Executed comprehensive testing for SAP Retail MM – Materials Management, utilizing SAP testing tools and defect tracking systems like JIRA to maintain high standards of quality.
Conducted API testing using Postman, creating and executing API requests, validating responses, and ensuring seamless integrations with backend systems.
Conducted functional and non-functional testing on web-based applications, including requirement analysis, test case preparation, and defect management in JIRA, as well as new feature testing, regression, and cross-browser testing, ensuring comprehensive coverage.
Documented, triaged, and managed defects in software, and worked with developers to facilitate timely resolutions, increasing customer satisfaction by 75%.

Education

Master's of Business Administration - ITSM

SVKM's Narsee Monjee Institute of Management Studies

Mumbai

07.2024

Bachelor's of Engineering -

Sanjivani College Of Engineering

Kopargaon

05.2021

Skills

Testing skills

Manual Testing
Functional and regression testing
End-to-End Testing
API Testing
UAT
Retesting

Tools and Technologies

Database: SQL
Test Management Tool: JIRA, Qtest
API Testing Tool: Postman
Agile Methodologies: Scrum
Inventory Management Tool: SAP MM
IBM Sterling OMS, IBM Sterling COM, Manhattan WMS

PROJECT

Tractor Supply Company, USA

Performing manual testing of inventory management, order fulfillment and logistics operations.
Validated SAP MM integration, ensuring accurate data flow and process accuracy across supply chain functions.
Conducted API testing using Postman to ensure seamless communication between system components and third-party services.
Developed and executed detailed test cases for functional, integration and regression testing.
Collaborated with clients to understand requirements and provided effective communication regarding testing progress, ensuring that testing efforts were aligned with business goals.
Received client recognition and appreciation for delivering high-quality testing results, including the identification of critical defects early in the development process, contributing to on-time project delivery.