Jeff Bien Aime
Fort Lauderdale ,FL
Summary
Dedicated Security Supervisor with expertise in exceptional security monitoring. Possessing extensive knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented. Proven history of effectively mitigating risks and making reasoned decisions in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Lions Services, Inc.
03.2024 - Current
- Patrol on foot and conduct surveillance of the property
- Respond to residents complaints
- Create reports on issues that occurred during my shifts
- Communicate with concierge via two way radio regarding any suspicious activities.
- monitoring CCTV cameras and alarm systems
- collaborating with law enforcement and emergency services as needed
- monitoring entrance and exit points
- controlling access to amenities pool, parking, lobbies, and hallways
Outreach Specialist
Actalent
03.2024 - 04.2024
- Went door to door to inform customers about the storm secure underground project
- Get homeowners to sign documents approving the restructuring of their power and light from overhead to underground
- Distributed the project among each team equally
- Confirmed that each part of the project was completed correctly and in timely manner.
Ramp Agent Supervisor
Swissport
04.2022 - 12.2023
- Loaded, unloaded, serviced, guided, and directed customer aircraft
- Operated pushback equipment and maintained visual contact with Wing Walkers to ensure the pushback equipments were free of any danger
- Drove motorized equipments such as belt loaders, air start unit, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers
- Ability to managed and coordinated with my team members, assigned tasks, and created progress and daily reports
- Helped the company save millions of dollars in damages by keeping all equipments safe and number of aircraft damages to zero
- Ensured that all employees followed the safety guidelines at all times.
Barista/Shift Supervisor
Starbucks
11.2020 - 04.2022
- Provided individuals with drinks and food beverages upon requests
- Delivered exceptional customer service through effective leadership and enthusiasm to create a positive and engaging store environment
- Provided excellent customer service to patrons, and created an inviting cafe environment
- Coordinated shifts for our employees and prepared pay stub invoices.
Sales Expert
Global Response Margate
08.2019 - 04.2021
- Required to multitask and managed time accordingly and successfully while working in a constant fast-paced environment
- Interacted and initiated conversations to connect with customers through great communication skills
- Started new contracts, troubleshooted problems, and worked as a cashier when needed
- Helped upscale company's business by ensuring the sales of new products to new and existing customers.
Education
Bachelor Of Arts - Political Science And Government
Florida International University
Miami, FL04.2021
Skills
- REVIEW
- Writing
- Public Speaking
- Active listening
- Multilingual
- Time Management
- Presentation Skills
- Research
- Microsoft Word
- Customer service
- Public Relations
- Microsoft Office
- Leadership
- Communication Skills
- Barista Experience
- Coffee Experience
- Cash Handling
- POS
- Strategic Planning
- Case management
- Writing skills
- Office experience
- Workday
- Surveillance
- Security
- Door-to-Door Experience
- Microsoft Outlook
Certification
Class D Security
Assessments
- Sales skills, 08/01/22, Proficient, Influencing and negotiating with customers
- Customer service, 12/01/23, Proficient, Identifying and resolving common customer issues
- Recruiting, 03/01/24, Proficient, Managing the candidate sourcing and selection process
- Sales skills, 11/01/21, Proficient, Influencing and negotiating with customers
- Customer focus & orientation, 12/01/23, Proficient, Responding to customer situations with sensitivity
- Legal skills, 12/01/23, Proficient, Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
- Verbal communication, 02/01/24, Proficient, Speaking clearly, correctly, and concisely
- Security guard skills, 02/01/24, Proficient, Assessing risks, enforcing security standards, and handling complaints
- Work style: Reliability, 02/01/24, Proficient, Tendency to be reliable, dependable, and accountable at work
- Food service: Customer situations, 03/01/24, Proficient, Identifying and addressing customer needs in a food service setting
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Haitian Creole
Native or Bilingual
Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CulturePaid time off4-day work weekWork from home optionPaid sick leaveCareer advancementTimeline
Security Shift Supervisor
Lions Services, Inc.
03.2024 - Current
Outreach Specialist
Actalent
03.2024 - 04.2024
Ramp Agent Supervisor
Swissport
04.2022 - 12.2023
Barista/Shift Supervisor
Starbucks
11.2020 - 04.2022
Sales Expert
Global Response Margate
08.2019 - 04.2021
Bachelor Of Arts - Political Science And Government
Florida International University
Similar Profiles
Itzel HallItzel Hall
Production Supervisor at Lions ServicesProduction Supervisor at Lions Services
Laurie LedwellLaurie Ledwell
Machine Operator at Lions ServicesMachine Operator at Lions Services
Papa SangmuahPapa Sangmuah
Security Officer at Lions Security ServicesSecurity Officer at Lions Security Services