Jeff Cianci
San Jose,CA
Summary
Customer-focused professional with more than a decade of experience in fast-paced, detail-oriented environments requiring exceptional organizational skills and guest service excellence. Proven ability to manage multiple tasks simultaneously while maintaining accuracy and professionalism. Skilled in quickly developing product knowledge and maintaining the highest standards of presentation and service quality.
Overview
11
11
years of professional experience
Work History
Concours D'Elegance Field Operations Volunteer
Pebble Beach Resorts
08.2022 - Current
- Operations volunteer at one of the world's most prestigious automotive events, ensuring efficient and accurate vehicle placement on the morning of the show.
- Permanently assigned to the Ferrari class, demonstrating my deep knowledge and passion for the brand's exceptional history, where I serve as a valuable liaison between vehicle owners and judging professionals.
- Represents the Pebble Beach brand and serves as a knowledgeable point of contact, by providing assistance and information to entrants and show attendees.
Web Content Manager
Intelligent Foods (Gobble, SunBasket)
05.2023 - 05.2026
- Managed daily operations for multiple brand websites.
- Maintained a gold-standard accuracy for all website content, ensuring recipe instructions, ingredient statements, nutritional information, product information, and marketing copy were presented to accurately.
- Oversaw weekly menu management and online marketplace operations: set and verified pricing for menu items, maintained product databases, and scheduled promotional marketing offers.
- Collaborated with marketing and procurement teams to identify menu opportunities for seasonal food specialties, premium item upselling, and using product inventory efficiently.
Recipe Manager (Previously Culinary Team Member)
Gobble
02.2015 - 05.2023
- Founding team member of startup meal kit company that grew nationwide and was acquired by Intelligent Foods in 2022.
- Responsible for testing, writing, editing, and managing the production of Gobble's weekly recipe cards.
- Accomplished multiple tasks on strict production timeframes.
- Used meal performance data and worked directly with the Executive Chef to build measurably successful weekly menus.
- Collaborated with our culinary team members to develop meals based on meal performance data.
- Coordinated with marketing to promote special meals and create customer excitement for upcoming menus.
Education
Bachelor of Science - Journalism: Reporting & Editing
San Jose State University
05-2013
Skills
- Attention to detail
- Digital asset management
- Editorial calendar management
- Multitasking
- Content management
- Excellent communication
- Premium product knowledge
- Brand storytelling
- Cross-selling & upselling
- Relationship building
Timeline
Web Content Manager
Intelligent Foods (Gobble, SunBasket)
05.2023 - 05.2026
Concours D'Elegance Field Operations Volunteer
Pebble Beach Resorts
08.2022 - Current
Recipe Manager (Previously Culinary Team Member)
Gobble
02.2015 - 05.2023
Bachelor of Science - Journalism: Reporting & Editing
San Jose State University