Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Claxton

Phoenix,AZ

Summary

Dynamic Production Manager with a proven track record at Multi-Pro Roof Solutions, excelling in operations management and cost estimation. Enhanced productivity by identifying bottlenecks and implementing effective solutions. Strong problem-solving skills and a commitment to quality control led to improved project outcomes and client satisfaction.

Overview

24
24
years of professional experience

Work History

Production Manager

Multi-Pro Roof Solutions
06.2019 - 08.2025
  • Resolved issues promptly to sustain productivity goals.
  • Managed multiple concurrent projects, ensuring timely completion within budget.
  • Identified production bottlenecks, proposing effective solutions to enhance overall productivity.
  • Oversaw quality control measures, adhering strictly to industry standards and regulations.
  • Fostered continuous improvement culture through open communication and feedback solicitation.
  • Collaborated with cross-functional teams for timely delivery of high-quality products.
  • Reviewed work for compliance with company standards and design specifications.
  • Optimized resource allocation, reducing waste and material costs.

Service Manager

Classic Roofing
02.2015 - 06.2019
  • Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
  • Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
  • Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
  • Collaborated with production teams to identify areas for improvement in manufacturing processes.
  • Facilitated cross-functional team meetings to discuss quality issues and develop corrective action plans.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring roofs to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various roofing issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Educated clients on proper roof maintenance techniques, prolonging the lifespan of their roofing systems significantly.
  • Completed timely inspections for commercial and residential properties, ensuring client satisfaction and adherence to deadlines.
  • Successfully managed a diverse range of projects simultaneously, demonstrating strong organizational and time management abilities.
  • Reduced repair costs for clients by providing detailed reports and recommending preventive maintenance measures.
  • Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
  • Conducted thorough post-installation assessments to verify the integrity of each completed project before finalizing contracts with clients.
  • Demonstrated adaptability by installing various types of roofing systems, including shingle, metal, and flat roofs for both residential and commercial properties.
  • Maintained clean job sites to prevent accidents, resulting in a safer work environment for all team members.

Superintendent

Scott Roofing Service
09.2006 - 02.2015
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Conducted regular site inspections to maintain compliance with industry regulations and standards.
  • Worked with specialized teams to accomplish all objectives and achieve goals.
  • Established effective quality control measures for consistent delivery of high-quality construction projects.
  • Directed projects according to schedule and quality demands.
  • Sourced suppliers and purchased necessary materials for work.

Shingler

Lyons Roofing
08.2001 - 09.2006
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Exhibited strong problem-solving abilities when encountering unexpected issues during installations, minimizing project delays.

Education

South Mountain High School
Phoenix, NY

Skills

  • Production planning
  • Operations management
  • Staff management
  • Production scheduling
  • Cost estimation
  • Material takeoffs
  • Estimate preparation
  • Project estimation and bidding
  • Scope development
  • Roofing
  • Subcontractor coordination
  • Multitasking Abilities
  • Problem-solving

Timeline

Production Manager

Multi-Pro Roof Solutions
06.2019 - 08.2025

Service Manager

Classic Roofing
02.2015 - 06.2019

Superintendent

Scott Roofing Service
09.2006 - 02.2015

Shingler

Lyons Roofing
08.2001 - 09.2006

South Mountain High School

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