Summary
Overview
Work History
Education
Skills
Decorations
Extracurricular activities
Timeline
Generic
Jeff Da Silva Isaac

Jeff Da Silva Isaac

Elk Grove,CA

Summary

As a medical field service technician professional in the military I acquired knowledge and practical skills in the nursing and emergency medical technician skill sets. I honed skills in clerical records management and the basic medical standard of operations. This was translated into the advanced warfare division of the military where I furthered my medical knowledge, acquiring tactical triage skills and practices. With this experience, I was able to educate different departments on policies and procedures as I led the division of Teamsteps, which are team strategies and tools to enhance Performance and Patient Safety, qualities that every medical professional should have to provide safe and successful patient care.

Overview

8
8
years of professional experience

Work History

Starbucks Barista

Safeway
04.2023 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality..
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Hospital Corpsman

United States Navy
09.2015 - 01.2020
  • As a hospitalist, assisted in the prevention and treatment of disease and injury; including first aid and preventative medicine procedures; assisting with physical examination; providing patient care and the administration of medicinal and parenteral solutions; performed general laboratory, pharmacy, and other patient support services; assisted in administrative supply and accounting procedures within medical departments both domestic and international venues in support of the marine corps; instructed medical and non-medical personnel first aid, self-aid, personal hygiene, and medical records maintenance and assistance in the transportation of the sick and injured; assisted in the maintenance of environmental health-standards; prepared to assist in the prevention of chemical, biological, and radiological (CBR) casualties and other contingencies; hospital corpsmen perform functions in support of medical readiness and quality health care delivery. In addition, trained for clinical specialties and administrative functions, independent of a medical provider.

Education

Associate of Science -

Consumnes River College
8401 Center Pkwy, Sacramento, CA 95823

Associate of Science - Health Sciences

American Military University
111 West Congress Street, Charles Town, WV 25414
04-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership

Decorations

  • Military Outstanding Volunteer Service Medal
  • National Defense Service Medal
  • Sea Service Deployment Ribbon
  • Global War on Terrorism Service Medal
  • Navy Pistol Marksmanship Ribbon

Extracurricular activities

Im currently a man of many trades I volunteer im more on the church affiliation side where I will get opportunities to help others in need, and give back. Christ Temple Missionary Baptist church and New Apostolic Church are where i reside with volunteer opportunities. I like to read, im a good bicyclist as well and I play football, Volleyball when the club teams are available and also when i have time.

Timeline

Starbucks Barista

Safeway
04.2023 - 02.2024

Hospital Corpsman

United States Navy
09.2015 - 01.2020

Associate of Science -

Consumnes River College

Associate of Science - Health Sciences

American Military University

Similar Profiles

CREATE PROFILE