Jeffrey Edwards
Glen Burnie
Summary
Diverse work experience spans over twenty-two years. Experience includes roles in manufacturing, customer service, warehousing, factory production, human resources, classified programs (SAP), and business operations. I am a business professional with an educational background that includes a Master of Art in business management, Bachelor of Science in human resources management and certification in project management professional (PMP). A military veteran with over eleven years of active service time in the United States Army Reserves. I have a background with studies in cyber security, networking, managing and providing support for computer hardware and software.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Principle Data Management
Northrop Grumman
03.2023 - Current
- Monitored changes in source systems ensuring that target databases remain up to date
- Manage program schedules for contractual deliverables
- Optimized database performance through indexing techniques, query optimization strategies, and other methods
- Implemented the best practices for organizing, cataloging, storing, archiving, and retrieving digital assets to support auditing purposes
- Implemented quality assurance measures throughout the life cycle of a project and program; adjusted processes as needed based on feedback received
- Monitored compliance with applicable regulations governing the operation of assigned programs; took corrective action when needed
- Experience as data manager for multiple SAP programs
- Managing and processing data via NIPR and SIPR networks
- Create presentations, desktop guides, and products for data management
- Point of contact for communication and feedback between all stakeholders to include PMO, prime contractors, and suppliers
- Proficient operating and managing SharePoint, Microsoft 365 apps to include Word, Excel, Access, PowerPoint, Outlook and Microsoft teams
Human Resources Specialist
United States Army Reserves
02.2013 - Current
- Planning and preparing recommendations for awards and arranging awards ceremony
- Prepares, update, and manage Soldier evaluations system
- Prepare and manage correspondence to include Memorandums and unit SOP's policies, procedures, laws, standards, and regulations
- Proficient with military human resource systems Gears, iPERMS, eSRB, Emilpo, RCMS (CSMM, ePAT, ESRB) IPPS-A
- Developed and implemented personnel policies and procedures
- Graduated Advance Leadership Course February 2022
- Platoon Sergeant
- Conduct and organize briefings for Command team, develop, train, Soldiers
- Maintained and updated human resources documents, such as organizational charts, employee handbooks and directories and performance evaluation forms
- Rank and Grade: Sergeant First Class E-7
Manufacturing and Warehouse Associate III
Dreyer's Grand Ice Cream
06.2011 - 03.2023
- Certified operator to include forklift, high reach machines, scissor lift, pallet jacks
- Conduct inventory and cycle counts
- Hazmat Management
- Shipping and Receiving
- Maintained equipment storage
- Managed organizational (KPIs) and (GMPs)
- Attend training for developments in warehousing technologies and procedures
- Supervised, scheduled and trained employees to operate warehouse equipment safely and efficiently
Warehouse Associate
Giant Foods
01.2010 - 06.2014
- Select orders to be shipped out to Giant food grocery stores throughout the east coast
- Operated various PIT equipment to include forklifts, center rider, Yale stand up forklifts
- Operated industrial forklifts and material handling equipment to transport products
- Audited orders verified quantities and accuracy for store orders
- Submitted suggestions to enhance performance through individual or team efforts
- Checked incoming products against documentation to verify accuracy and prepare for storage
Store Manager
Burger King
11.2000 - 01.2010
- Taking customer orders, prepared orders, managed money, trained new employees
- Overseen store deposits
- Provide customer service by informing customers of products, providing support and fostering positive store experiences
- Enforced store safety and cleanliness standards, reducing hazards
- Resolved and de-escalated issues to address customer concerns
- Attended training to refresh current procedures and learn process improvements for managing efficiency of staff, store, and sales
- Built and maintained positive working relationships with co-workers
- Tracking daily sales via Microsoft Excel
- Planning, monitoring, and managing staff and weekly labor hours
Education
Master of Art - Business Management
American Military University/American Public University (APU)
01.2023
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
10.2019
Associate of Arts - Business Management
Anne Arundel Community College
01.2009
Skills
- Excellent communication skills
- Microsoft office 365
- Customer Service
- Experience collaborating and working on large teams
- Supervision and Management
- Motivator
- Human Resources processes
- Human Resources Management
- Kronos Database
- Help Desk
- Desktop Support
- Computer Networking
- Collaboration and Teamwork
- Employment onboarding and offboarding
- Operating Systems
- Recruitment
- Data analysis
- Policy and SOP Publishing
Certification
- Project Management Professional (PMP)
- CompTIA Security +
References
- Terri Smith, United States Army, Human Resources S-1 NCOIC Supervisor, (919) 394-2100, terri.l.smith1.mil@army.mil
- Joshua Law, Dreyer's Grand Ice Cream, Dock Coordinator Coworker, (410) 818-0224, us.joslaw@nestle.com
- Gary Scott, Dreyer's Grand Ice Cream, Supervisor Direct Supervisor, (443) 894-0221, us.scottga01@nestle.com
- Ariana Mitchell, Northrop Grumman, Senior Data Analyst, (443) 414-8450
Awards
- Global War on Terrorism Service Medal
- (4) Army Commendation Medal
- Overseas Service Ribbon
Clearance
Secret
Timeline
Principle Data Management
Northrop Grumman
03.2023 - Current
Human Resources Specialist
United States Army Reserves
02.2013 - Current
Manufacturing and Warehouse Associate III
Dreyer's Grand Ice Cream
06.2011 - 03.2023
Warehouse Associate
Giant Foods
01.2010 - 06.2014
Store Manager
Burger King
11.2000 - 01.2010
Master of Art - Business Management
American Military University/American Public University (APU)
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Associate of Arts - Business Management
Anne Arundel Community College