Detail-oriented Insurance Claims Adjuster experienced in assessing property and casualty claims across multiple jurisdictions. Resolved complex cases effectively through strong negotiation and conflict resolution skills, ensuring high policyholder satisfaction. Leveraged construction industry background to enhance understanding of jurisdictional laws and deliver precise, timely claim evaluations.
Work History
Project Manager
1 Year 1 Month
Anthem Pools | 07.2025 - Current
Managing new pool projects from start to finish, coordinating material delivery, scheduling crews, and communicating with homeowners to ensure timely project completion.
Led cross-functional teams to deliver complex pool installation projects on time and within budget.
Streamline project workflows, enhancing efficiency in resource allocation and scheduling processes.
Developed comprehensive project plans, ensuring alignment with client requirements and company objectives.
Independent Desk Adjuster
1 Year 7 Months
Frontline Insurance Company | 07.2023 - 02.2025
Reviewed pre-suit notice of intent claims and civil remedy notices, negotiated settlements to prevent litigation.
Assessed and processed insurance claims efficiently to ensure timely resolutions.
Collaborated with clients to gather necessary documentation for accurate claim evaluations.
Independent Desk Adjuster
8 Months
Olympus Insurance Company | 09.2022 - 05.2023
Reviewed, collaborated, and settled insurance claims, including complex, PA, and attorney-represented claims.
Evaluated insurance claims for accuracy and compliance with company policies.
Independent Desk Adjuster
5 Years 7 Months
United Property & Casualty | 10.2016 - 05.2022
Reviewed, collaborated, and settled insurance claims, focusing on complex claims and attorney collaboration.
Independent Desk Adjuster
3 Years
American Strategic Insurance | 01.2013 - 01.2016
Reviewing, collaborating, and settling insurance claims.
Evaluated and processed insurance claims to ensure compliance with company policies.
Collaborated with policyholders to gather necessary documentation for claim approval.
Analyzed loss reports and damage assessments to determine settlement amounts.
Independent Field Adjuster
7 Years 4 Months
Pilot Catastrophe, Citizen’s Insurance | 09.2005 - 01.2013
Managed daily and catastrophe claims for local companies, public entities, and national carriers during major events including Hurricanes Irma (2017), Sandy (2012), Ike (2008), Gustav (2008), and Katrina (2005).
Conducted thorough inspections to assess property damage and determine claim validity.
Collaborated with policyholders to gather necessary documentation for claims processing.
Evaluated estimates from contractors to ensure alignment with policy coverage.
Roofer
3 Years 1 Month
Correct Roofing and Siding | 07.2002 - 08.2005
Installed roofing systems including hot tar built-up, modified bit, shingles, and tiles to ensure weatherproofing and structural integrity.
Education
High School
Westville High School | Westville, Indiana | 01-2002
Class of 2002
Skills
Professional: Skilled in Xactimate and Symbility. Proficient in XactAnalysis and able to collaborate estimates. Knowledgeable about insurance policies and endorsements. Skilled in writing settlement and declination letters. Extensive knowledge of construction techniques
costs
and codes. Able to work independently as well as part of a team.
Other licenses (non-resident adjuster) include Alabama, Arizona, Connecticut, Delaware, Georgia, Louisiana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Texas, Utah, and Washington.
Computer Knowledge
Skilled in the use of Adobe Acrobat XI Pro, Microsoft Windows and Microsoft Office.