Jeff Hamric
Citrus Heights,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Certified residential appraisal expert with high standards and results-driven mindset. Skilled in property valuation, market analysis, and regulatory compliance. Strong focus on team collaboration, adaptable to changing needs, and dependable. Proficient in using appraisal software, maintaining client relationships, and ensuring accurate property assessments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Real Estate Appraiser
Sacramento Appraisal Group
01.2002 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Streamlined workflows with the implementation of new appraisal software, increasing efficiency in generating detailed reports.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Exceeded client expectations with detailed and timely appraisal reports, resulting in a high rate of repeat business.
- Demonstrated exceptional attention to detail and thoroughness in documenting property condition assessments, leading to more accurate valuations and increased client trust.
- Performed on-site inspections of residential, properties to gather crucial data necessary for accurate valuations.
- Mentored junior appraisers to develop their skills through hands-on experience, sharing expert insights into best practices for effective property evaluations.
Education
Certificate - Music
University of California, Los Angeles
Los Angeles, CACerified Residential Appraiser -
Certified Residential Appraiser Coursework
Sacramento, CA01-2002
Skills
- Problem-solving
- Customer support
- Team management
- Complaint handling
Accomplishments
- Increased efficiency by introducing mobile technology for appraisal tasks.
- Supervised team of 4 staff members.
- Developed exemplary research skills which helped alleviate customer issues quickly and effectively, saving relationships.
Certification
- Certified Residential Real Estate Appraiser
Timeline
Real Estate Appraiser
Sacramento Appraisal Group
01.2002 - Current
Certificate - Music
University of California, Los Angeles
Cerified Residential Appraiser -
Certified Residential Appraiser Coursework
Similar Profiles
Claudia LobatoClaudia Lobato
Office Assistant at Sacramento Valley Appraisal GroupOffice Assistant at Sacramento Valley Appraisal Group
Corbin MaherCorbin Maher
Certified Residential Appraiser at Landmark Appraisal GroupCertified Residential Appraiser at Landmark Appraisal Group
Angela WerberAngela Werber
Commercial Appraisal Coordinator at Southwest Appraisal GroupCommercial Appraisal Coordinator at Southwest Appraisal Group
Casey KnoflerCasey Knofler
Wireless Engineer at Valley Communications Inc.Wireless Engineer at Valley Communications Inc.
Karolina SyabaKarolina Syaba
Certified Phlebotomy Technician at Quest DiagnosticsCertified Phlebotomy Technician at Quest Diagnostics