Jeff Hardegger

· Led and coached Offer Management teams for Lumen Technologies in the western U.S. in structuring, pricing, and negotiating complex financial and commercial offers for large and mid-sized companies for Professional Services, Network services, IT outsourcing and Managed Services, Dark Fiber, Cloud Computing, Storage, NaaS, SaaS, and SDWAN.

· For the largest bids led the cross-functional teams from Product, Legal, Engineering, Finance, Customer Success, and Network to creatively structure, negotiate and execute win-win outcomes for our customers and the business.

· Recognized problem-solving leader for customers and sales teams, resolving challenges for the company using data analysis, financial modeling, influence, and collaboration.

· Pricing strategy team member representing Offer Management (managing 40% of company revenue) configuring both standard and complex customer pricing for Network, Managed, and Professional Services.

· Actively worked with procurement to optimize pricing and legal inputs from partner vendors.

· Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

·· Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

· In 2023 achieved the highest team-leader result of 96% within the business unit for the company’s annual Employee Engagement Survey.

· Led team of the company's top, senior Pricing and Offer Management analysts managing the company's largest accounts and new opportunities in aiding the close of $800 million in annual average contract value for Network, IT, Cloud, Hosting, Professional Services, PaaS, and IaaS.

· Achieved a 34% average deal win rate - highest in the company - earning the Chief Marketing Officer's annual top contributor award.

· Structured financial offer and contract language in leading cross-functional team of Product, Legal, Engineering, Finance, and Network to finalize, negotiate, and execute transactions.

· Built and managed relationships with key third-party executive management to collaborate in identifying new business and optimizing customer solutions.

· Created standard process with procurement to negotiate improved terms with equipment, software, maintenance, and labor vendors, achieving average annual cost reductions of $5M.

· Summarized weekly presentations to executive management of complex commercial and legal offer structures, utilizing influence, persuasion and experience to obtain executive offer approvals.

· Achieved operational excellence by streamlining processes and implementing best practices.

· Led cross-functional teams to achieve project milestones and deliver high-quality results.

· Created and led the company's first Hosting Migration service generating $2M in revenue in the first year by independently collaborating with third-party vendor leaders to design a best-in-class Hosting Migration service.

· As Senior Corporate Strategy Analyst daily engaged and collaborated with vendors in managing a $2.5M annual budget, and mastered C-Level presentation creation and delivery skills to Influence the company's strategy in addressing product and competitive challenges.