Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Quality Technician II
Charter Next Generation
Blythewood, South Carolina
02.2023 - Current
Performed quality inspections on production lines, ensuring adherence to quality standards and reducing the risk of non-compliance.
Calibrated and maintained inspection equipment, ensuring precision in measurements and reliability in quality assessments.
Documented and communicated quality issues, enabling timely resolution and enhancing product quality.
Executed corrective actions based on audit and inspection feedback, addressing quality compliance.
Contributed to root cause analysis meetings, identifying solutions for recurring defects.
Assisted in training new technicians on quality control procedures and protocols.
Soccer Coach
Perry High School
Massillon, Ohio
08.2021 - 10.2024
Developed training programs that enhanced player skills and strengthened teamwork.
Organized and led daily practice sessions for student athletes.
Collaborated with other coaches to strategize game plans and tactics.
Guided team through challenges, including player injuries and tough losses, to sustain morale and focus.
Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Engaged parents with updates and initiatives to increase active involvement in team activities.
Sales Associate
The Home Depot Inc
North Canton, Ohio
04.2020 - 02.2023
Resolved customer complaints professionally, enhancing customer satisfaction and store reputation.
Provided detailed descriptions of merchandise to customers in-store. and explained use, operation and care.
Trained new associates on store procedures and customer engagement techniques.
Maintained up-to-date knowledge of store merchandise and policies.
Processed returns, exchanges, and refunds in accordance with company policies.
Collaborated with sales team members to meet and exceed group targets, fostering a supportive team environment.
Education
Associate of Applied Science - Computer Design, Game Design And Animation
Kent State University
Kent, OH
05-2022
Skills
Quality control
Attention to detail
Computer-aided design (CAD)
Data documentation
Waste reduction
Problem solving
Effective communication
Public speaking
Manufacturing experience
Computer skills
CAD software
Machinery operation
Languages
French
Professional
Haitian Creole
Native/ Bilingual
Timeline
Quality Technician II
Charter Next Generation
02.2023 - Current
Soccer Coach
Perry High School
08.2021 - 10.2024
Sales Associate
The Home Depot Inc
04.2020 - 02.2023
Associate of Applied Science - Computer Design, Game Design And Animation