Jeff Isbell
Girard
Summary
Managerial professional with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Group Living Manager
Youth Intensive Services
08.2023 - Current
- Ensure strict compliance with Ohio Administrative Codes (OAC's) and CARF regulations
- Maintain strict compliance with ensuring all required documentation was audited/sent to required parties (MUI's, UI's)
- Oversee the daily operation and all procedural routines of the facility
- Managed and motivated employees to be productive and engaged in work.
- Responsible for safety/security of residents
- Accomplished multiple tasks within established timeframes.
- Coordination and management of residential programs
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervision of supervisors and other junior administrative staff
- Maximized performance by monitoring daily activities and mentoring team members.
- Facilitating orientation and ongoing trainings for high quality staff
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Correctional Officer
Trumbull Correctional Institution
06.2020 - 08.2023
- Enforced and adhered to all facility policies and rules
- Provided and maintained security throughout the entirety of shift for both inmates and staff
- Member of SRT (Special Response Team) – highly trained in the following: Crisis negotiation, use of less lethal munitions such as stingerball grenades, riot shotgun and munition, OC, pepperball gun, use of combat shotgun with advanced training in active shooter, room clearing, emergency response, critical risk and transport inmates, blood tracking for escaping and evading inmates, riot contingencies…etc
- Provided swift and effective response to emergency situations where life and death were a consideration due to violent circumstances
- Conducted count multiple times through shift to ensure inmate population was present and accounted for
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Residential Supervisor
Youth Intensive Services
09.2019 - 06.2021
- Safeguarded facility access, monitoring entrances and screening visitors
- Protected staff through careful monitoring of entrances, exits and CCTV feeds
- Kept detailed records of incidents, activities, and Resident counts
- Coordinated responses to emergencies such as assaults and AWOL
- Managed staff with focus on alert, courteous, and professional behavior
- Uncovered and removed contraband during routine and surprise inspections
- Restrained clients with physical restraints
- Passed medication to all clients
- Kept records and drafted reports detailing offender movements or rule violations
- Detected and removed contraband through unscheduled room inspections
- Reduced incident risk by remaining alert for signs of disorder or tension
Education
High School Diploma -
Yough High School
Herminie, PASkills
- Problem mediation
- Strong leadership qualities
- Supervision of staff
- Facility inspection
- Written communication
- Team leadership
- Decision-making
Certified as an SCM Instructor in SCM De-escalation and Crisis management
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Goal setting
- Documentation and reporting
- Relationship building
- Staff management
Personal Information
Age: 33
Certification
- First Aid/CPR/AED infant and adult Instructor
- Safe Crisis Management certified Instructor
- First Aid Certification
- Ohio Driver's License
Timeline
Residential Group Living Manager
Youth Intensive Services
08.2023 - Current
Correctional Officer
Trumbull Correctional Institution
06.2020 - 08.2023
Residential Supervisor
Youth Intensive Services
09.2019 - 06.2021
High School Diploma -
Yough High School
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