JEFFREY Kuter
Lakehurst,NJ
Summary
Experienced operations and sales leader with a proven track record of driving revenue growth, optimizing processes, and leading high-performing teams. Skilled in strategic planning, talent development, and delivering exceptional customer experiences. Adept at problem-solving, financial analysis, and collaborating across teams to implement innovative solutions and achieve business goals. Committed to operational excellence and building lasting client relationships.
Overview
19
19
years of professional experience
Work History
Brand Ambassador
Betting Hero
Atlantic City, NJ
05.2024 - Current
- Represented Betting Hero at casinos, and special events, promoting sports betting and Casino mobile apps to potential customers.
- Educated customers on the registration, funding, and betting process for online sportsbooks and casinos apps.
- Delivered exceptional customer service by assisting customers in understanding and using sports betting platforms.
Business Sales Agent
Verizon Business
Robbinsville, NJ
04.2024 - Current
- As a Business Sales Agent at Verizon, I drive sales growth by providing comprehensive telecommunications solutions tailored to business clients' needs
- I cultivate strong client relationships, leveraging in-depth product knowledge to develop strategic sales plans and exceed targets
- My role involves conducting needs assessments, presenting detailed proposals, and collaborating with internal teams to ensure seamless implementation
- With a focus on market analysis and account management, I have consistently secured high-value accounts and achieved exceptional sales performance, recognized through multiple awards
- Proficient in CRM software and skilled in advanced sales techniques, I am committed to connecting clients with cutting-edge solutions to enhance their operations
Operations Manager
Pomvom
Jackson, NJ
01.2023 - 01.2024
- As the Operations Manager at Pomvom, I am at the forefront of day-to-day site operations, meticulously ensuring seamless guest experiences and delivering world-class service
- My leadership extends to maximizing revenues by actively inspiring and managing retail associates and team leads across multiple sales units and photography locations
- Collaborating with cross-functional teams, I contribute to developing and implementing operational strategies, enhancing efficiency, and ensuring customer satisfaction
- Regular assessments of site performance are conducted under my guidance, identifying areas for improvement and implementing targeted solutions to optimize workflows
- Playing a pivotal role in vendor management, negotiation, and selection processes, I secure partnerships aligned with our business goals
- Proactively addressing challenges associated with seasonal weather conditions, I establish a resilient and adaptable operational framework
District Manager
Cherry Hill Photos
Marlton, NJ
01.2017 - 01.2023
- As a District Manager, I successfully sourced and recruited top talent for multiple holiday set positions
- I also cultivated a positive rapport with associates and team leadership by regularly mentoring team members and setting high expectations for sales and customer service
- In addition to overseeing the daily operations of 14 locations in the New England/Upper NY territory, I managed all performance metrics to ensure they met or exceeded company goals
- This included developing and enhancing sales and merchandising programs, resulting in a positive impact on bottom-line profitability
- As a leader, I prioritized the supervision, training, motivation, and development of managers and teams to achieve operational excellence
- I was always available to all team members and made quick decisions to promptly solve any issues
- In addition, I was responsible for monitoring inventory levels, ensuring compliance with company policies and procedures, and analyzing financial statements to identify areas for improvement
- I also collaborated with cross-functional teams to implement new initiatives and drive business growth
- My ability to effectively manage multiple responsibilities and maintain a strong focus on customer satisfaction enabled me to achieve consistent success as a District Manager
Integrated Application Lead
Hackensack Meridian/RWJ
Neptune, NJ
01.2019 - 01.2022
- Demonstrated leadership in IT deployments, specializing in large-scale migrations and system implementations
- Played a key role in ensuring seamless operations for healthcare systems
- As Integrated Application Lead, facilitated integration efforts, provided best practices and helped direct project teams toward future-focused solutions
- I played a critical role in deploying a new EMR system
- I managed hardware and software deployment, updated server room wire management in ancillary locations, and provided support to non-IT users on new features and functionalities
Owner/Entertainer
Trickz Entertainment
Toms River, NJ
01.2017 - 01.2020
- As the owner and operator of an entertainment company, I was responsible for overseeing all aspects of the business, including strategic planning, operations, and customer relations
- I developed and implemented a variety of entertainment offerings, including magic performances, jugglers, comedy shows, and music acts
- I worked closely with talent agencies and booking agents to secure top-notch performers and venues
- I negotiated contracts and fees to ensure profitability
- Additionally, I oversaw marketing and promotional efforts, developing and executing targeted campaigns to build brand awareness and drive ticket sales
- By delivering high-quality entertainment experiences and exceptional customer service
General Manager
IT'SUGAR
Baltimore, MD
01.2013 - 01.2017
- As a highly effective Store Manager, I demonstrated expertise in driving the day-to-day operations of a flagship store that generated over $2 million in annual revenue
- I led a team of 30 employees, recruiting, training, mentoring, and managing them to ensure the continuous delivery of outstanding customer service
- I developed and implemented strategic merchandising plans that delivered strong revenue growth and were implemented company-wide
- I also oversaw the setup of new store locations, including servers and POS systems, and ensured their functionality
- With strong leadership skills, a customer-centric mindset, and a proven track record of success in managing retail operations, I am committed to driving results and delivering exceptional customer experiences
Operations Manager
Fun Attractions
Lakewood, NJ
01.2012 - 01.2013
- As the Operations Manager, I oversaw the daily manufacturing operations to ensure seamless production processes and timely delivery
- I collaborated closely with the production team to manage resources, optimize workflow, and streamline processes to maximize efficiency and minimize costs
- In addition, I worked closely with the sales team to develop and execute sales strategies that increased revenue and market share
- I managed the production schedule, ensuring that all manufacturing processes were completed on time and met the required quality standards
- Furthermore, I attended various trade shows and events to promote the company's products and services and stay up to date with industry trends
- My ability to effectively collaborate with different teams and manage the production process enabled me to contribute to the growth and success of the company
Owner/Operator
TrickZone
Atlantic City, NJ
01.2006 - 01.2012
- As the owner/operator of my business, I was responsible for overseeing all aspects of the company's operations
- I developed and executed strategic plans that ensured the successful delivery of high-quality products and entertainment services to customers, while also managing day-to-day activities such as inventory management, sales, customer service and staff supervision
- I developed and implemented a business plan, including sales and marketing strategies, to drive revenue growth and profitability
- I established and maintained an effective operational process to ensure the smooth running of the business, managing inventory and purchasing to optimize stock levels and minimize waste
- Additionally, I conducted regular business analysis to identify areas for improvement and growth opportunities
Education
Ideal School of Technology - HTML, CSS, Javascript, WordPress
Ideal School of Technology
Mays Landing, NJ01.2023
Bar PC - VMware Certified, Microsoft MCSA, CompTIA A+, Security+, Network+ courses completed
Bar PC
Toms River, NJ01.2019
SEA Business Course - Business Management, Intro to Economics, Accounting, Business Administration, Business Law, Marketing, Human Resource Management, Business Ethics
Atlantic Cape Community College
Mays Landing, NJ01.2006
Skills
- Business Management
- VMware Certified
- Microsoft MCSA
- CSS
- WordPress
- Goal-oriented mindset
- Customer service
- Brand awareness
- Staff training
- Strong interpersonal skills
- Employee management
- Scheduling coordination
- Merchandising strategies
- Visual merchandising
- Critical thinking
Timeline
Brand Ambassador
Betting Hero
05.2024 - Current
Business Sales Agent
Verizon Business
04.2024 - Current
Operations Manager
Pomvom
01.2023 - 01.2024
Integrated Application Lead
Hackensack Meridian/RWJ
01.2019 - 01.2022
District Manager
Cherry Hill Photos
01.2017 - 01.2023
Owner/Entertainer
Trickz Entertainment
01.2017 - 01.2020
General Manager
IT'SUGAR
01.2013 - 01.2017
Operations Manager
Fun Attractions
01.2012 - 01.2013
Owner/Operator
TrickZone
01.2006 - 01.2012
Ideal School of Technology - HTML, CSS, Javascript, WordPress
Ideal School of Technology
Bar PC - VMware Certified, Microsoft MCSA, CompTIA A+, Security+, Network+ courses completed
Bar PC
SEA Business Course - Business Management, Intro to Economics, Accounting, Business Administration, Business Law, Marketing, Human Resource Management, Business Ethics
Atlantic Cape Community College
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