Dynamic leader with expertise in organizational leadership and strategic planning. Proven track record in driving customer engagement and operational excellence, fostering partnerships to enhance community involvement and brand presence.
Overview
21
21
years of professional experience
Work History
President Hattiesburg Division
Commmunity Bank
Hattiesburg, MS
11.2021 - 04.2026
Fostered partnerships with local businesses to drive community involvement and increase brand presence.
Spearheaded strategic initiatives to enhance customer engagement and retention across all banking services.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Commercial Lender/Senior Vice President
Community Bank
Hattiesburg, MS
08.2012 - 11.2021
Managed comprehensive loan origination processes, ensuring compliance with regulatory standards.
Evaluated creditworthiness of potential borrowers through detailed financial analysis and risk assessment.
Developed customized lending solutions to meet diverse client needs, enhancing customer satisfaction.
Established strong relationships with clients, contributing to increased loan portfolio growth and retention rates.
Coordinated with loan operations teams to ensure accurate documentation, timely disbursements, and efficient servicing of loans in the portfolio.
Commercial Lender
Trustmark
Hattiesburg, MS
08.2008 - 08.2012
Evaluated creditworthiness of commercial loan applicants to ensure compliance with lending policies.
Manged and grew loan portfolio $15M dollars in 4 years
Cultivated relationships with clients, resulting in increased customer satisfaction and loyalty.
Customer Service Representative
The First Bank
Hattiesburg, MS
11.2004 - 08.2008
Processed transactions accurately while adhering to bank policies and procedures.
Facilitated opening new checking and savings accounts
Educated clients on banking products, enhancing customer engagement and satisfaction.
Education
MBA - Banking And Finance
LSU Graduate School of Banking
Baton Rouge, LA
06-2019
Bachelor of Science - Double Major Marketing And Management
Mississippi State University
Starkville, MS
05-2004
Skills
Leadership team building
Organizational leadership
Strategic planning
Operational excellence
Performance Driven Sales
Timeline
President Hattiesburg Division
Commmunity Bank
11.2021 - 04.2026
Commercial Lender/Senior Vice President
Community Bank
08.2012 - 11.2021
Commercial Lender
Trustmark
08.2008 - 08.2012
Customer Service Representative
The First Bank
11.2004 - 08.2008
MBA - Banking And Finance
LSU Graduate School of Banking
Bachelor of Science - Double Major Marketing And Management