Jeff Mccaskill
Laramie,WY
Summary
Dedicated General Manager skilled in customer relations and employee development. Committed to achieving sales targets through strategic promotions and a focus on service quality, ensuring a motivated and engaged workforce.
Overview
14
14
years of professional experience
Work History
General Manager
MMPR Dba Dairy Queen
09.2017 - Current
- Oversaw daily operations ensuring compliance with company standards and regulations.
- Developed and implemented employee training programs to enhance service quality.
- Optimized inventory management processes to reduce waste and improve cost efficiency.
- Led team in achieving sales targets through strategic promotions and customer engagement initiatives.
- Fostered a positive work environment, promoting teamwork and enhancing employee morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant Manager
Pilot Flying J Wendy's
01.2013 - 09.2017
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Enhanced customer service standards through staff training and development initiatives.
- Implemented inventory management strategies to reduce waste and improve efficiency.
- Coordinated scheduling and staffing to optimize labor costs while maintaining service levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
No Degree - Culinary Arts
College of Southern Idaho
Twin Falls, IDHigh School Diploma -
Twin Falls Senior High School
Twin Falls, ID05-1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Customer relations
- Inventory control
- Employee scheduling
- Verbal and written communication
Timeline
General Manager
MMPR Dba Dairy Queen
09.2017 - Current
Assistant Manager
Pilot Flying J Wendy's
01.2013 - 09.2017
No Degree - Culinary Arts
College of Southern Idaho
High School Diploma -
Twin Falls Senior High School