Jeff Michael Reynolds
San Antonio,TX
Summary
Experienced leader with 27 years in the military and private sectors, excelling as a senior naval officer and program manager. Proven track record in strategic development, operations management, and long-range budgeting. Skilled in mentoring and empowering teams to navigate complex challenges and achieve organizational goals. Successfully managed diverse, matrixed programs across multiple domains.
Overview
27
27
years of professional experience
Work History
Business Development Professional
Ernst & Young, US, LLP
03.2021 - Current
- Jeff currently serves as a leading class business development professional on two of EY’s state accounts (California and Colorado).
- He is responsible for Strategy and Planning, relationship management and development, Market Intelligence, Brand Enhancement, Solution activation, and managing account operations and infrastructure.
- During his tenure, he has directly contributed to sustained growth in both accounts, managing and overseeing a portfolio of clients and engagements totaling over $60 million with an average sustained year over year growth of 24%.
Commanding Officer | Navy Recruiting District San Antonio
United States Navy
San Antonio, TX
03.2016 - 12.2019
- Jeff led a team of over 50 staff and a remote workforce of 10 Regional Managers and 200+ recruiters across 36 sites in Texas, overseeing an area of 144,000+ square miles.
- He directed the development and communication of the mission, strategic vision, and policies, ensuring they aligned with corporate values and ethics.
- He built a winning team from the ground up that routinely exceeded all Key Performance Indicators, earning corporate-level awards.
- Enhanced employee job qualifications by 300%, improved promotion eligibility by 150%, and raised promotion rates to 40%, double the national average, receiving corporate recognition for excellence in retention from 2016 to 2018.
- Revitalized a struggling Marketing Department by leveraging resources, expanding social media, and adopting new technologies, increasing contract attainment from leads by 1100%.
Senior Portfolio Manager | Chairman of the Joint Chiefs of Staff
United States Navy
Washington, DC
11.2013 - 02.2016
- Successfully led Program Management Office (PMO) of 200+ personnel managing a $1B+ DoD IT system, balancing multiple complex programs, projects, and process engineering initiatives while providing leadership and policy guidance to Senior Leaders and their staff.
- Architected and led program and project efforts for the first-ever DoD classified IT system consolidations, ultimately increasing operational effectiveness while saving $125M+.
- Led the Enterprise Level Risk Review Board, developing and implementing technical and software solutions to maintain full regulatory compliance and system accreditation while ensuring customer support remained unaffected.
- Reviewed process inefficiencies in a year-long inter-service and inter-agency staffing procedure; reduced workflow timelines from 1 year to less than 2 months, resulting in increased efficiency and support for customers.
Education
Master of Arts - National Security and Strategic Studies
Naval War College
Newport, R.I.Bachelor of Science - Biology, Minor in Chemistry
Appalachian State University
Boone, N.C.Skills
- Executive leadership
- Organizational change
- Portfolio management
- Strategic development
- Business development
- Operations management
- Continuous professional improvement
- Cross-functional team leadership
- Data-driven decision making
- Leadership development
- Effective communication
- Performance optimization
- Key account management
- CRM management
- Security clearance
Certifications And Memberships
- Project Management Professional, Project Management Institute
- Military Officers Association of America
- Tailhook Association & Educational Foundation
Timeline
Business Development Professional
Ernst & Young, US, LLP
03.2021 - Current
Commanding Officer | Navy Recruiting District San Antonio
United States Navy
03.2016 - 12.2019
Senior Portfolio Manager | Chairman of the Joint Chiefs of Staff
United States Navy
11.2013 - 02.2016
Master of Arts - National Security and Strategic Studies
Naval War College
Bachelor of Science - Biology, Minor in Chemistry
Appalachian State University