Jeff Ornelas

• Collaborated across departments to streamline workflows, improving operational efficiency within the organization.
• Maintained accurate documentation of all underwriting decisions for audit purposes and regulatory compliance.
• Collaborated with brokers to customize insurance programs, meeting unique client needs and preferences.
• Optimized pricing models by incorporating historical data, market intelligence, and actuarial analyses to predict future losses accurately.
• Developed strong relationships with clients through consistent communication, fostering trust and loyalty.
• Supported organizational growth by actively contributing to the development and implementation of strategic initiatives within the underwriting department.
• Improved portfolio profitability by identifying and mitigating potential risks in transportation policies.
• Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
• Reviewed claim histories meticulously before policy renewals for an updated understanding of client risk profiles.
• Enhanced team productivity by providing training on industry trends, regulations, and best practices in transportation underwriting.
• Mitigated potential legal issues by adhering strictly to internal guidelines and state regulations during the underwriting process.
• Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
• Evaluated applications to determine insurance coverage and appropriate risk classifications.
• Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
• Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.

Helped start up this MGA and was a Senior Underwriter that helped grow production and establish relationships with brokers and carriers.

• Streamlined transportation underwriting processes by implementing new risk assessment tools and methodologies.
• Leveraged analytical tools effectively for accurate forecasting of loss ratios in line with company targets.
• Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
• Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
• Collaborated across departments to streamline workflows, improving operational efficiency within the organization.
• Developed strong relationships with clients through consistent communication, fostering trust and loyalty.
• Supported organizational growth by actively contributing to the development and implementation of strategic initiatives within the underwriting department.
• Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.

• Managed complex negotiations with brokers to secure favorable terms for both parties, ensuring long-term partnerships.
• Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
• Developed strong relationships with clients through consistent communication, fostering trust and loyalty.
• Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.

• Assessed financial stability of prospective clients using credit reports, financial statements, and other relevant indicators for informed decisionmaking.
• Maintained accurate documentation of all underwriting decisions for audit purposes and regulatory compliance.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Developed advanced product knowledge to share current information while generating and delivering products quotes.
• Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
• Exceeded sales targets by developing and maintaining strong relationships with clients and understanding their investment needs.
• Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
• Met with customers, agents and brokers to negotiate coverage, price, and service delivery.

Helped grow the Transportation Department and had a team of five working for me on our team. Grew program from a $10mil book of premium to over $60 mil.

Expanded programs to include Northland Insurance and Scottsdale Insurance where we underwrote for their programs.

• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
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