Jeff Porquez
Finance Major & Experienced Retail Worker
Fairfield,California
Summary
Results-driven and detail-oriented professional with a strong academic background in Business Finance. Seeking a challenging position where I can apply my instructional support skills, customer service expertise, and administrative capabilities to contribute to the success of an organization.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Instructional Student Assistant
SDSU American Indian Studies Department
San Diego, California
02.2023 - 05.2023
- Supported an instructor in grading and administrative tasks for a lower or upper-division undergraduate class
- Maintained meticulous student records, ensuring accurate and up-to-date attendance, grades, and related information
- Evaluated tests, quizzes, homework, and assignments using provided rubrics, ensuring objectivity and fairness
- Assisted with course management, performing various administrative duties as needed
- Demonstrated strong attention to detail, organization, and confidentiality in handling student information
- Contributed to the seamless administration of the class, enhancing the overall student experience.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Sales Associate
Party City
Fairfield, California
05.2022 - 08.2022
- Operated as a cashier, processing customer transactions accurately and efficiently
- Conducted stocking activities, ensuring well-organized merchandise displays
- Provided exceptional customer service, addressing inquiries and assisting with product selection
- Answered phone calls, promptly resolving customer questions and concerns
- Maintained store cleanliness during closing hours, ensuring a pleasant shopping environment.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Party City
Fairfield, California
06.2021 - 07.2021
- Handled cashier duties, ensuring smooth and accurate processing of customer transactions
- Conducted stocking responsibilities, maintaining organized shelves and displays
- Provided excellent customer service, addressing inquiries and assisting customers with their needs
- Answered phone calls, promptly addressing customer questions and concerns
- Ensured store cleanliness during closing shifts, promoting a positive shopping experience.
Education
Bachelor of Arts - Business Finance
San Diego State University
San Diego, CA 08.2021 - Current
Skills
Excellent organizational abilities to manage student information and administrative tasksProficient in providing exceptional customer service and resolving inquiries effectivelyCash handling expertise, ensuring accurate transactions and accountabilityStocking and inventory management skills, maintaining well-organized displaysEffective communication skills, both verbal and written
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Individual and group instruction
Student assessments
Timeline
Instructional Student Assistant
SDSU American Indian Studies Department
02.2023 - 05.2023
Sales Associate
Party City
05.2022 - 08.2022
Bachelor of Arts - Business Finance
San Diego State University
08.2021 - Current
Sales Associate
Party City
06.2021 - 07.2021