Jeff Saleh

Result's driven and dedicated Project/Implementation Manager with expertise in leading the deployment and integration of IT solutions within the financial services/point of sale sector. Track record of navigating complex project landscapes, from initial scoping and planning through to execution and post-implementation support. Strong foundation in quality assurance and delivering high-quality software and hardware solutions across multiple platforms. Expertise in developing strategic implementation plans that align with organizational goals and client needs, ensuring seamless integration of IT solutions. Innovative IT professional with rich experience in leading end-to-end quality assurance processes, including regression testing, defect tracking, and vendor specifications analysis, to maintain quality standards of software and hardware functionality. Well-versed in employing Agile methodologies and utilizing tools such as Jira, Confluence, and Sharepoint for project tracking, expert at managing multiple, concurrent IT projects ensuring timely delivery within scope and budget. Exceptional and proven ability to build and maintain strong client relationships while serving as the primary point of contact for major enterprise clients and ensuring their strategic and operational requirements. Proficient in a wide range of technical skills including Payment processing, Gateway API's, Point of Sale, L3 EMV certifications, and Mobile Banking. Repeated success in leading cross-functional teams and providing training and operational leadership and support. Proven experience as a Project Manager in the banking and financial services industry with a strong understanding of financial technology solutions and platforms.