Jeff Sedberry
Pflugerville,TX
Summary
Over 15 years of work experience in the realm of digital media and as a professionally trained, nationally exhibited artist. My diverse background in visual-based media has made me a highly adaptable candidate who is very familiar with the creative process from conceptualization to realization. My tech-savvy design background aid in developing engaging instructional content. I am well versed in numerous design programs, LMS platforms, and website design.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Returns and Retail Specialist
Austin Bazaar
09.2024 - Current
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
- Utilized POS systems efficiently for accurate transactions and inventory management purposes.
- Mentored new team members on store policies, procedures, and best practices for success in their roles.
- Resolved customer complaints in a professional and timely manner.
Art Coordinator and Behavior Technician
Empower Therapy
03.2023 - 09.2024
- Developed strategic plans to address short-and long-term goals related to curriculum development.
- Managed multiple projects varying in complexity, priority and deadline, supporting program development and targeting learning objectives for students.
- Coordinated with event planners to ensure seamless integration of curriculum into broader event themes, enhancing the overall experience for attendees.
- Supported organizational leadership, providing insights and proposals for additional opportunities, resources and tools to design content and store curriculum.
- Managed budgets and resources effectively for multiple projects, resulting in timely completion and cost efficiency.
- Studied HIPPA laws and implemented changes to the laws in programming.
RCA Rural Carrier Associate
Post Office USPS
08.2022 - 04.2023
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Trained new Rural Carrier Associates on best practices for efficient mail processing, vehicle operation, and customer service procedures.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
Video Technician
Precision Camera
08.2019 - 08.2022
- Reviewed audio or video detection equipment requests and determined type of equipment to use and best method.
- Implemented innovative techniques in post-production editing processes that resulted in polished final videos for clients'' satisfaction.
- Delivered fast turnarounds on edited content requests from clients while maintaining attention to detail.
Senior Level Design Specialist
Kk's Video Studio And Creative Services
11.2003 - 06.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior team members in video editing techniques, enhancing overall team performance and skillsets.
- Studied Copyright laws and tracked changes to ensure legal services.
- Developed creative visuals for promotional materials using graphic design software, resulting in increased brand recognition.
- Stayed up-to-date with industry trends, incorporating new tools and technologies into video editing workflows.
- Utilized advanced video editing techniques to produce high-quality video content for clients across various industries.
- Spearheaded the adoption of cutting-edge video editing tools, resulting in faster turnaround times and higher output quality.
- Streamlined the video editing process, resulting in faster turnaround times for clients without compromising quality.
- Gained hands-on experience with industry-standard software including Adobe Premiere Pro, After Effects, and Final Cut Pro for proficient video editing skills development.
Education
Bachelor of Arts - Studio Art
Texas Tech
Lubbock, TX05-2003
Skills
- LMS Experience Blackboard, Moodle, and Canvas
- Adobe Creative Suite
- Adobe Photoshop
- Illustrator
- Pinnacle Studio
- Help Desk
- Drupal
- Accessibility Design
- Presentation Design
- Print Production
- Project Management
- Concept Development
- Design Implementation
- Creative Design Layouts
Certification
- Certified RBT, 2024
- Art Therapist Certification, 2024
Timeline
Returns and Retail Specialist
Austin Bazaar
09.2024 - Current
Art Coordinator and Behavior Technician
Empower Therapy
03.2023 - 09.2024
RCA Rural Carrier Associate
Post Office USPS
08.2022 - 04.2023
Video Technician
Precision Camera
08.2019 - 08.2022
Senior Level Design Specialist
Kk's Video Studio And Creative Services
11.2003 - 06.2018
Bachelor of Arts - Studio Art
Texas Tech
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