JEFF STEWARD
Gilbert,AZ
Summary
Visionary finance executive and transformation leader with a proven track record of modernizing global financial operations through AI enablement, automation, and strategic process redesign. Expertise in pioneering intelligent solutions, including AI agents and RPA, to optimize financial workflows, drive scalability, and enhance efficiency. Skilled in advising C-level stakeholders, building high-performing global teams, and leading complex change management initiatives. Adept at transforming traditional shared services into strategic, data-driven partnerships that deliver measurable business impact.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Manager, Finance - Accounts Payable
Insight Enterprises
Chandler, AZ
03.2025 - Current
- Lead a global Accounts Payable organization of 60 professionals, managing a volume of over 2.5M invoices annually. Directed strategic initiatives to elevate AP from a transactional function to a strategic finance partner.
- AI System Implementation: Spearheaded the enterprise deployment of Vic.ai, leveraging autonomous AI to modernize Accounts Payable workflows and driving a transformative 70% increase in processing efficiency.
- AI & Automation Leadership: Achieved 1st place in Finance for pioneering an AI-driven transformation; developed advanced prompting strategies, intelligent agents, and automated platforms to streamline AP workflows.
- Working Capital Optimization: Aligned payment strategies with organizational cash flow goals, successfully negotiating supplier terms and optimizing working capital.
- Process Redesign: Spearheaded change management and supplier enablement programs, significantly reducing manual check volumes, increasing electronic payments, and driving compliance.
- Performance Management: Defined and tracked world-class AP performance metrics, including cost per invoice, discounts captured, duplicate payment prevention, and straight-through processing rates.
- Developed and implemented performance metrics, driving continuous improvement across departments.
- Mentored and coached junior managers, fostering professional growth and leadership skills within the team.
- Analyzed market trends to inform decision-making and align strategies with business goals.
- Streamlined processes through technology integration, reducing turnaround time for client deliverables.
- Facilitated stakeholder meetings to ensure alignment on project objectives and resource allocation.
Director, Account Management
Conduent
Phoenix, AZ
06.2024 - 03.2025
- Directed client relationships across a portfolio of 15 enterprise clients utilizing Finance, Accounting, and Procurement services.
- AI-Driven Risk Mitigation: Advised enterprise clients on the strategic deployment of AI and machine learning tools to proactively detect and prevent financial leakage, safeguarding revenue and ensuring robust compliance.
- Executive Advisory: Cultivated C-level client relationships, serving as a trusted advisor to align service delivery with overarching corporate financial goals.
- Revenue Growth & Retention: Developed strategic account business plans, identifying process improvements that successfully retained business and increased revenue.
- Service Delivery: Collaborated closely with global operations teams to exceed SLAs and ensure strict contract compliance.
Solutions Consultant
Tipalti
Phoenix, AZ
11.2021 - 06.2024
- Served as the primary technical and solution expert in the pre-sales cycle, advising enterprise prospects on transforming their P2P value streams.
- Value-Based Consulting: Articulated complex software solutions and transformation ROI to C-suite executives, securing buy-in for sweeping process improvements.
- Solution Design: Conducted deep-dive technical discovery and scoping sessions to develop tailored solutions that effectively streamlined and scaled global P2P processes.
- Cross-Functional Collaboration: Partnered with Sales, Marketing, Product, and Customer Success to continuously optimize the product suite and go-to-market strategy.
Global Process Owner (GPO), Finance Operations
Uber
Phoenix, AZ
12.2018 - 06.2021
- Accountable for Customer Experience, Operations, and Reporting & Analytics functions supporting Uber Freight, Uber Eats, Uber for Business, and Marketing Partnerships.
- RPA & Efficiency Gains: Collaborated with FinTech and Product teams to achieve 25% operational efficiencies through Robotic Process Automation (RPA) and targeted automation.
- Global Team Leadership: Mentored and led 11 onshore FTEs and managed 29 global BPO resources.
- Systems Implementation: Deployed advanced analytics and AR scaling systems, including Celonis, High Radius, and Zendesk.
- Data-Driven Optimization: Developed a standardized scorecard methodology across all Order-to-Cash (O2C) functions to drive data-backed business decisions and revamp SLA/KPI targets.
Director, Shared Services
GoDaddy, Inc.
Scottsdale, AZ
07.2017 - 12.2018
- Led the design, consolidation, and re-engineering of global shared services to enable enterprise scalability.
- Enterprise Transformation: Managed the end-to-end transformation of P2P, Travel & Expense (T&E), and Payroll functions.
- System Deployment: Directed the P2P operations team through the successful design and implementation of Workday Financials.
- Vendor Management: Owned the BPO provider relationship, ensuring flawless execution of contracts and transition stabilization.
Vice President, Shared Services
Oakwood Worldwide
Phoenix, AZ
01.2015 - 01.2017
- Promoted to VP to launch and lead a 250+ associate Worldwide Shared Services Center supporting 15,000 properties and 40 global business units.
- Financial Impact: Reengineered billing and collections processes, resulting in a $6M positive impact to cash flow.
- Operational Scale: Directed the accurate processing of over 170K AR invoices and 400K AP invoices, consistently achieving best-in-class results.
- Continuous Improvement: Established an organization-wide Business Continuity Plan, formalized SLA/KPI definitions, and launched a dedicated Learning, Development, and Leadership coaching program.
- Awarded the 2014 Center of Excellence Award.
SBU Manager II, Finance Services Group
Xerox Corporation (formerly ACS, Inc.)
01.2009 - 05.2013
Owner / Finance Manager
Mountain Serenity, LLC (Sunshine Deli)
05.2005 - 01.2009
Transformation Project Manager
ACS, Inc. (formerly Arthur Andersen)
06.2002 - 05.2005
Financial Analyst, BPO Practice
Arthur Andersen
05.2000 - 06.2002
Education
Master of Business Administration (MBA) -
Keller Graduate School of Management
05.2003
Bachelor of Business Administration & Economics -
New Mexico State University
05.1997
Skills
- AI-Driven Transformation: Advanced Prompt Engineering, Intelligent Agents, Automation Strategy
- Finance Operations: Procure-to-Pay (P2P), Order-to-Cash (O2C), Working Capital Optimization
- Global Leadership: Shared Services Design, BPO Management (Onshore/Offshore), Cross-functional Team Building
- Technology & Systems: Vicai, Workday Financials, Celonis, High Radius, Tipalti, RPA implementations
Affiliations
Six Sigma Green Belt / Lean DFSS
Accredited Procure-to-Pay (P2P) Solution Consultant
Certification
- Six Sigma Green Belt
- Lean DFSS Certification
- Accredited Procure-to-Pay (P2P) Solution Consultant – IOFM
Timeline
Senior Manager, Finance - Accounts Payable
Insight Enterprises
03.2025 - Current
Director, Account Management
Conduent
06.2024 - 03.2025
Solutions Consultant
Tipalti
11.2021 - 06.2024
Global Process Owner (GPO), Finance Operations
Uber
12.2018 - 06.2021
Director, Shared Services
GoDaddy, Inc.
07.2017 - 12.2018
Vice President, Shared Services
Oakwood Worldwide
01.2015 - 01.2017
SBU Manager II, Finance Services Group
Xerox Corporation (formerly ACS, Inc.)
01.2009 - 05.2013
Owner / Finance Manager
Mountain Serenity, LLC (Sunshine Deli)
05.2005 - 01.2009
Transformation Project Manager
ACS, Inc. (formerly Arthur Andersen)
06.2002 - 05.2005
Financial Analyst, BPO Practice
Arthur Andersen
05.2000 - 06.2002
Master of Business Administration (MBA) -
Keller Graduate School of Management
Bachelor of Business Administration & Economics -
New Mexico State University