JEFF STEWART

• Adheres to testing and release schedules within an Agile environment with on-site and off-site quality assurance teams.
• Performs set-top box testing on a variety of DirecTV devices and web browsers.
• Utilizes the following manual frontend testing types: Functionality, Smoke, Adhoc, Regression, Integration, Navigation, Throttle and Alignment.
• Comfortable running command lines in a terminal.
• Conducts localization and accessibility testing to ensure closed captioning and Talkback are as expected (in the proper language).
• Maintains keeping all documentation up to date (which includes a complete overhaul of an existing test repository with over 1,500 test cases).
• All testing is COPPA-compliant.

• Adhered to testing and release schedules within an Agile environment.
• Daily Scrum meetings with QA team.
• Maintained up-to-date documentation.
• Utilized the following manual frontend testing types: Functionality, Smoke, Adhoc, Regression, Proxy, Reliability and Performance.
• Cross browser (Chrome, Mozilla, and Safari) testing.
• Native (Android and iOS) testing.
• Beginner level JSON and Postman knowledge for all API testing.
• Used SQL queries for database (backend) testing.

• Verified customers by utilizing SQL queries to ensure that users were not creating duplicate accounts with the intention of exploiting First Time User promotions.
• Collaborated closely with developers to create comprehensive Test Plans for every site update.
• Conducted user acceptance, end-to-end, performance, and system tests with developers.
• Established and updated product descriptions and images on our website.
• Managed the hours and demands of our whole customer service team, floor employees, and delivery drivers with 100% proficiency.
• Organized and logged all incoming invoices and receipts for our entire delivery fleet.
• Built long-lasting connections with colleagues, clients, and leaders.