Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeff Timpe

Arvada,CO

Summary

Systems Engineer with over 15 years of experience designing, deploying, and supporting enterprise IT infrastructures. Proven track record in virtualization, hardware, cloud technologies, and systems administration. Adept at managing full project lifecycles, leading cross-functional teams, and delivering high-impact solutions that drive business value. Strong communicator with a passion for process improvement and technical innovation.

Overview

16
16
years of professional experience

Work History

Sr. Server Engineer

Transamerica
10.2015 - Current
  • Lead engineer for a large-scale virtualized environment running on VMware, UCS and Dell platforms
  • Build and upgrade ESXi hosts and vCenters; managed patching and hardware refreshes
  • Conducted quarterly disaster recovery exercises
  • Developed custom scripts to automate repetitive tasks
  • Authored and maintained operational documentation to ensure system integrity

Systems Engineer

Chipotle Mexican Grill
02.2013 - 10.2015
  • Administered VMware, UCS, AWS, and SAN environments
  • Designed and deployed Windows/Linux systems, backup solutions, and DR infrastructure
  • Led implementation of new applications and infrastructure upgrades
  • Provided Tier 3 support and resolved escalated technical issues
  • Developed and documented IT policies, procedures, and system configurations

Technical Support Engineer

VMware
06.2011 - 02.2013
  • Delivered expert-level support for VMware products via phone and digital channels
  • Diagnosed complex OS and virtualization issues across Windows and Linux platforms
  • Authored knowledge base articles and root cause analyses for customer incidents
  • Performed SQL administration and infrastructure performance reviews

Systems Administrator

IBM
10.2009 - 06.2011
  • Supported client VMware environments and system maintenance
  • Led onboarding of new accounts and completed DR exercises
  • Created scripts and documentation to streamline support processes
  • Mentored junior team members and received the 2011 Delivery Excellence Award

Education

Bachelor of Science - Management Information Systems

Kaplan University
Cedar Falls, IA

Skills

  • Virtualization technologies
  • High availability solutions
  • Server hardware management
  • Cloud computing platforms
  • Performance tuning
  • Capacity planning
  • Infrastructure monitoring
  • Incident management
  • Change management
  • Teamwork and collaboration
  • Attention to detail
  • Team Leadership
  • Network configuration
  • Windows server administration
  • Linux server administration

Accomplishments

  • Designed and implemented an automated hardware alert monitoring process, streamlining escalation to Tier 1 support for timely replacement of failed components, reducing downtime and improving system reliability.
  • Migrated server infrastructure from SD card boot to SAN boot, improving performance, reliability, and scalability while eliminating SD card failure replacements.
  • Created standardized procedures and technical documentation, enhancing collaboration and reducing errors in daily operations.

Timeline

Sr. Server Engineer

Transamerica
10.2015 - Current

Systems Engineer

Chipotle Mexican Grill
02.2013 - 10.2015

Technical Support Engineer

VMware
06.2011 - 02.2013

Systems Administrator

IBM
10.2009 - 06.2011

Bachelor of Science - Management Information Systems

Kaplan University