Engaged clients to understand their insurance needs and preferences.
Developed tailored insurance plans based on client assessments.
Conducted follow-up meetings to ensure client satisfaction and retention.
Utilized CRM systems for tracking leads and managing client interactions.
Generated leads through cold-calling techniques and other methods.
Provided customers with product information and advice on selection, use, and care of products.
Participated in training sessions designed to keep up-to-date on changes within the industry.
Construction Project Manager
Darby Doors
Florence, AL
04.2022 - 01.2026
Led and coordinated multiple door and trim installations for multifamily complexes across the southeast, mid west, and east coast regions ensuring timely completion within budget constraints.
Managed subcontractors and suppliers to maintain high-quality installation standards.
Conducted regular site inspections to ensure compliance with safety regulations and project specifications.
Monitored project progress and collaborated with superintendents and project managers to address and resolve technical challenges promptly.
Reduced installation delays by improving workflow planning and material coordination, increasing project efficiency.
Managed punch lists, quality checks, and final walkthrough to ensure seamless project close-out.
Supported labor cost tracking, change orders, and invoice approval.
Pest Service Technician
Heritage Pest Management
Florence, AL
03.2019 - 04.2022
Managed high volume service routes across the southeast.
Performed preventative and corrective pest treatments for multifamily and government housing.
Implemented strategies to reduce recurring infestations and maintain long term control.
Trained tenants/residents on preventative practices to improve property wide pest reduction.
Pest Service Technician
Singing River Pest Control
Florence, AL
09.2017 - 03.2019
Performed routine pest control services for local residential and commercial properties.
Conducted thorough inspections of properties to identify pest issues and recommend appropriate treatment plans.
Education
High School Diploma - Springville, AL
Springville High School
Springville, AL
05.2008
Some College (No Degree) -
University of North Alabama
Florence, AL
Skills
Project Management
Quality Assurance
Workflow Optimization
Problem Solving
Time Management
Communication
Adaptability
Certification
OSHA 10 hour General Industry Safety and Health, Present