Jeff Witherspoon
Massapequa,United States
Summary
Hardworking and reliable CASAC-2 with strong ability in Clinical Assessment. Offering Experience Case Management and Individual Counseling services. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
CASAC-2
New Horizon Counseling Center
Copiague, NY
01.2022 - Current
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Conducted individual and group therapy sessions for outpatient clients.
- Supported and counseled clients with drug and alcohol addiction.
- Guided clients in developing skills or strategies for dealing with problems.
Practice Manager
Dr. Paulinder Rai
Brightwaters, NY
01.2020 - 12.2022
- Developed and implemented new patient registration processes to streamline workflow.
- Coordinated staff recruitment, training, and scheduling activities.
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
Assistant Director
City MD
Massapequa, NY
10.2016 - 12.2020
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Created and maintained reports on operational performance metrics.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Provided guidance to departmental staff in resolving customer complaints.
- Analyzed data from multiple sources to identify trends and develop strategies for improvement
Education
Bachelor of Science - Community Health Services
SUNY Empire State College
Saratoga Springs, NY05-2005
Completed Coursework in Substance Abuse Counseling
South Oaks Hospital
Amityville, NY05-1993
Skills
- Microsoft Office
- Medical Terminology
- Business Development EMR Experience
- Leadership/Motivational Skills
- Multi-Task Management
- HIPAA
- Customer Needs Assessment
- CASAC-2 #6560
Timeline
CASAC-2
New Horizon Counseling Center
01.2022 - Current
Practice Manager
Dr. Paulinder Rai
01.2020 - 12.2022
Assistant Director
City MD
10.2016 - 12.2020
Bachelor of Science - Community Health Services
SUNY Empire State College
Completed Coursework in Substance Abuse Counseling
South Oaks Hospital
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